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HR Operations Specialist

Primrose School Franchising Company

HR Operations Specialist

Atlanta, GA
Full Time
Paid
  • Responsibilities

    WHAT A DIFFERENCE

    At Primrose, our mission - to forge a path that leads to a brighter future for all children - is why we do what we do each day. It informs our what, how and who. Our belief that who children become is as important as what they know comes to life through our exclusive, research-informed approach to teaching and learning. We deliver more than a curriculum; we provide a life-changing early learning experience for children and their families.

    We believe who you are is as important as what you know. While experience and knowledge are an important part of the success equation, who you are matters just as much. We seek to build teams of individuals who are curious, creative, confident and compassionate.

    WHAT YOU’LL DO

    The Talent Operations Specialist (HR Operations Specialist) is responsible for leading the execution of operational and functional activities of the Talent & Performance Team. This individual is the main point of contact for team members regarding benefits, staff leave, staff policies and procedures, and other Talent & Performance operational functions. The Talent Operations Specialist serves as the super user for all HR Systems and manages the subsequent talent system data and staff files. This individual is driven by a process improvement mindset, continually looking for way to increase our effectiveness and efficiencies as a team.

    Manages team member benefits administration, including the annual open enrollment process, serving as the main point of contact for team members

    Manages team member files and information; audits team member files and maintains appropriate documentation for compliance.

    Serves as the main point of contact for team member leave, policies and procedures, and other team member-facing operational processes.

    Collaborates with legal team to ensure adherence to all state and federal employment laws.

    Supports the execution of talent activities related to onboarding, performance management, culture and training and development.

    Serves as the super-user for all HR Systems; runs the appropriate reports and pulls team member data when needed.

    Supports and administers the organization’s total rewards processes including compensation programs.

    Manages Talent and Performance vendor relationships and ensures service level agreements are met.

    Interfaces with the accounting team to ensure accuracy of team member data as it relates to payroll processes.

    Provides support to the Talent & Performance Manager as needed on special projects or other key initiatives.

    WHO WE ARE LOOKING FOR

    Our ideal candidate will possess a mix of the following skills and competencies:

    Bachelor’s degree in related field

    3-5 years related Human Resources experience

    Proven ability to juggle multiple competing priorities and deadlines, while continuing to deliver service excellence.

    Proven ability to communicate effectively, both written and verbally, to multiple groups, both up and down/ internal and external.

    Proven ability to stay organized and detail-oriented, while being self-directed and self-motivated.

    Proven collaborator with the ability to rally multiple resources to accomplish goals.

    Proven ability to provide excellent customer service to internal and external customers.

    Proficiency in Microsoft Office Suite including Power Point, Word, Excel, and WebEx Teams.

    Proficiency in analyzing quantitative and qualitative data.

    WHAT YOU’LL GET

    We offer competitive pay and the opportunity for EVERYONE to earn commission and/or bonuses based on company and personal performance. We demonstrate our commitment to children and families with reimbursement of up to 50% of tuition at any of our Primrose schools and a flexible work environment. Full-time staff are eligible for health, dental and vision insurance.