JOB LEVEL
M60/P60
EMPLOYEE ROLE
Individual Contributor
ROLE OVERVIEW
Adobe is seeking a strategic and outcome-focused leader to serve as the Principal Product Manager for Adobe’s Configuration Management Database (CMDB). This role drives the vision, strategy, governance, and product innovation of this enterprise-wide platform. This hybrid role combines strategic leadership with hands-on product management to ensure our CMDB delivers accurate, actionable configuration data that enables IT Service Management, cloud operations, security, compliance, automation, and operational excellence at scale. Come join us at Adobe!
KEY RESPONSIBILITIES
PRODUCT OWNERSHIP
OPERATIONAL EXCELLENCE
The chosen applicant will ensure the CMDB aligns with ITIL standards and fully supports core ITSM processes-including Incident, Problem, Change, and Asset Management-while coordinating integrations with discovery tools, monitoring systems, and cloud platforms. In addition, the candidate will lead automation initiatives sought at improving efficiency, strengthening data quality, and reducing operational risk.
COLLABORATION & LEADERSHIP
This role partners closely with infrastructure, application, and security teams to ensure the accuracy and reliability of configuration data, and collaborates with the ServiceNow vendor to maintain alignment with and influence the evolving roadmap for CMDB tools and related technologies.
QUALIFICATIONS
10+ years in IT Service Management, IT Operations, or related fields, with at least 5 years in CMDB leadership.
Proven experience in product management or ownership of enterprise IT platforms.
Deep knowledge of ITIL framework and CMDB protocols.
Hands-on experience with ServiceNow CMDB or similar platforms.
Solid understanding of cloud environments (AWS, Azure, GCP) and hybrid infrastructure.
Exceptional relationship management, communication, and leadership skills.
PREFERRED SKILLS:
Experience using CMDB or configuration data to drive operational analytics, risk scoring, and decision support.
Experience driving automation and orchestration initiatives.
Familiarity with Agile methodologies and product lifecycle management.
Ability to influence at all levels and lead organizational change.
WHY THIS ROLE MATTERS
This role is critical to Adobe’s ability to operate reliably, securely, and at scale. By transforming configuration and service data into a trusted platform, the selected candidate will enable faster delivery, safer change, stronger compliance, and better experiences for both internal teams and customers.
Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $158,000 -- $304,050 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $210,000 - $304,050
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California :
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Internal Opportunities
Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!
Put your best foot forward:
1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.
2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.
3. Check out these tips to help you prep for interviews.
4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .
Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Let’s Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience .