Benefits:

401(k)

Opportunity for advancement

Paid time off

Training & development

Job Description:

AlphaGraphics Irvine is a fast-paced print shop serving a mix of retail walk-ins and established business accounts. We're looking for a hands-on, customer-focused team player who can work the front and the back of the shop — someone who's equally comfortable talking to a customer about their project and running jobs through finishing and production.

This is a hybrid role, meaning no two days look exactly the same. You'll be the face of the shop for customers while also keeping production moving. If you thrive in a small team environment where your work actually matters, this is the job for you.

What You'll Be Doing:

Greeting and assisting walk-in customers, answering phones, and managing job intake

Communicating job status, turnaround times, and proofs to customers

Running digital print production and managing job output

Performing bindery and finishing work including cutting, laminating, folding, and mounting

Coordinating with our Rancho Cucamonga team on job flow and scheduling

Keeping the shop organized and production moving on schedule

What We're Looking For:

Prior experience in a print shop, sign shop, copy center, or similar environment strongly preferred

Comfortable with customer-facing communication — friendly, clear, and professional

Hands-on and detail-oriented with finishing and production equipment

Able to manage multiple jobs and priorities without dropping the ball

Self-directed — this role requires someone who can own their day without constant supervision

Familiarity with print management software a plus (we use Printsmith)

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.