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Client Tech Support Bilingual Japanese

Printful

Client Tech Support Bilingual Japanese

Chatsworth, CA
Full Time
Paid
  • Responsibilities

    US - We're not normal.

    We don't fit the mold of every other fashion company in town.

    We're much cooler.

    And we want you to come work with us.

    YOU - You don't want just another job. You've been there, done that. You have the t-shirt. (WE KNOW, WE PRINTED IT)

    You're looking for a place where you can really grow.

    You want to have a supportive foundation and an environment where there is inspiring and creative work that truly pushes boundaries and IMPACTS THE WORLD. You are committed to learning the latest and greatest of technologies and looking to collaborate with a great team.

    We've recently been named one of the fastest growing companies in the USA by INC. (# 564 on the INC 5000 list!) and we're ranked 15th in North Carolina's Top Companies!

    AND

    You speak Japanese.

    AND

    You're a bit of a night owl.

    THE BASICS:

    As a Client Service Associate you'll be providing world-class customer service to our clients by:

    • Answering emails, talking with clients via live chat and phone support during Japanese business hours.
    • Helping Printful clients setup their online shops, get that great design of theirs on top of one of our products, or getting startup goods for their office from Startup Vitamins.
    • Assisting customers with setting up their E-Commerce platforms
    • Assisting customers with troubleshooting issues with their Printful Store and their E-Commerce platform

    There are some MUST HAVES:

    • Fluent reading/writing/speaking Japanese
    • Excellent written and verbal communication skills
    • Tech Savvy
    • Great attitude that helps our customers solve their problems.

    WE OFFER:

    • Competitive Pay
    • Competitive Benefits - Health, Dental, Vision, Life Insurance
    • Free coffee and snacks!
    • Personal and Professional Development Opportunities
    • A fun and engaging position in a fast-paced environment!

    PRINTFUL IS GROWING. COME GROW WITH US!

    Printful provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or genetics.