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Client Support Associate Bilingual Japanese

Printful

Client Support Associate Bilingual Japanese

Chatsworth, CA
Full Time
Paid
  • Responsibilities

    US - We're not normal.

    We don't fit the mold of every other manufacturing company in town.

    We're much cooler.

    And we want you to come work with us.

    YOU- You don't want just another job. You've been there, done that. You have the t-shirt. (We know, we printed it)

    You're looking for a place where you can really grow. 

    You want to have a supportive foundation and an environment where there is inspiring and creative work that truly pushes boundaries and impacts the world. You are committed to learning the latest and greatest of technologies and looking to collaborate with a great team.

    Here's a link to our Story - Apply to tell us yours

    When you come to work, you'll be:

    • Providing world-class customer service to our clients
    • Answering emails, serving clients via live chat and on phone support.
    • Helping Printful client setup their online shops, get that great design of theirs on top of one of our products, or assist customers in generating quotes on Behappy.me or getting startup goods for their office from Startup Vitamins.
    • Assisting customers with setting up their E-Commerce platforms
    • Assisting customers with troubleshooting issues with their Printful Store and their E-Commerce platform

    There are some MUST HAVES:

    • Fluent reading/writing/speaking Japanese
    • Excellent written and verbal communication skills
    • Tech Savvy
    • Great attitude that helps our customers solve their problems.

    Printful provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or genetics.