Printful helps artists and entrepreneurs transform their ideas into thriving ecommerce businesses. With 300K+ customers using our services, we're one of the world's leading printing, warehousing, and fulfillment companies, and among the fastest-growing companies in the US. 

At Printful, we have been growing at a fast pace and are always looking for possible new locations in the US. That's why we're looking for a project professional with start-up experience. 

Here's a link to Our Story - Apply to tell us yours!

HOURS: 8:00am-4:30pm

Our current facility is located in Chatsworth, but as we grow, we're moving to a new, larger facility, in Valencia. During the move, you'll work closely with our teams and should be able to commute to both locations.

SUMMARY OF POSITION:

The QUALITY ASSURANCE SPECIALIST conducts quality assurance audits of digital print production facilities ensuring company standards are maintained and product integrity is preserved. Consults with management to resolve quality, production, and efficiency problems. Functions as an information source to all departments when special and critical quality issues occur. Focuses on decreasing both the reshipment rate and damage rate. 

YOUR DAILY TASKS WILL ENTAIL:

• Determine overall product quality by conducting and evaluating various product tests related but not limited to printing, curing, embroidering, sewing, packing, and shipping.
• Identify, evaluate, document and take corrective action when necessary with regard to product quality improvement and process improvement to enhance company's customer experience.
• Educate personnel and recommend necessary quality control testing, equipment setting, general process and housekeeping practices. Confirm these procedures are being maintained ongoing.
• Discuss process evaluation with management, make appropriate recommendations and set timetable for improvement and corrections.
• Function as an information source for DTG and other departments when critical quality issues arise.
• Prepare department quality evaluation reports and submit them to supervisors, director of operations, quality control and leads.
• Assist in development of special department projects and work in conjunction with supervisors, director of operations, quality control services.
• Accept responsibility of training and preparing new employees for this position.
• Assess existing production processes and support continual end product quality improvement initiatives.
•  Analyze re-shipments across all departments, and take corrective action to decrease the re-shipment rate.
•  Analyze production related damages across all departments, and take corrective action to decrease the damage rate.
•  Additional projects and tasks assigned as required.

SKILLS:

• Ability to identify and maintain priorities for tasks and projects.
• Ability to work in a fast-paced, cross-functional environment, both independently and with a team.
• Strong communication and technical skills.
• Proactive, self-motivated, driven, and committed to a team approach.
• Dedicated to increase the quality of products and services provided by the company.
• A high sense of urgency coupled with the strong ability to multi-task.

HERE IS WHAT WE EXPECT FROM YOU:

• High school diploma/GED or equivalent work experience
• 2 to 4 years direct digital printing experience.
• 2-4 years of experience in field, production facility quality control. 
• Team leader experience.
• Bachelor's degree in production management or quality assurance.
• Detailed knowledge of production improvement standards and measures.

WE OFFER:

• Competitive Pay
• Competitive Benefits - Health, Dental, Vision, Life Insurance
• Retirement Plan with Company Match
• Free Coffee and Snacks!
• Personal and Professional Development Opportunities
• An Environment of Learning and Growing in the Fast-Paced, High-Growth eComm Retail Industry

AAP/EEO STATEMENT

Printful  provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Printful complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Printful expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Printful's employees to perform their job duties may result in discipline up to and including discharge.