PRINTFUL helps artists and entrepreneurs transform their ideas into thriving ecommerce businesses. With 300K+ customers using our services, we're one of the world's leading printing, warehousing, and fulfillment companies, and among the fastest-growing companies in the US. 

Since opening in 2013, we've been trusted to PRINT 35M+ ITEMS AND GROWN INTO A TEAM OF 1,800+ EMPLOYEES WORLDWIDE.  After seeing explosive growth in 2020, we're proud to have become the first privately owned company with Latvian roots to achieve UNICORN STATUS. (valued at over $1 Billion!)

At PRINTFUL, we have been growing at a fast pace and are getting ready to move to a newer, larger building! So we're looking for a Facility professional with strong experience who can work with a growing team in an established but ever-changing environment!

Here's a link to Our Story - Apply to tell us yours!

POSITION OVERVIEW:

The QUALITY ASSURANCE SPECIALIST conducts quality assurance audits of digital print production facilities ensuring company standards are maintained and product integrity is preserved. Consults with management to resolve quality, production, and efficiency problems. Functions as an information source to all departments when special and critical quality issues occur. Focuses on decreasing both the reshipment rate and damage rate. If you've been working in a quality assurance role and are looking for an opportunity to use the knowledge you've gained as well as grow and challenge yourself- APPLY WITH PRINTFUL!

WHEN YOU COME TO WORK, YOU'LL:

• Determine overall product quality by conducting and evaluating various product tests related but not limited to printing, curing, embroidering, sewing, packing, and shipping.

• Identify, evaluate, document and take corrective action when necessary with regard to product quality improvement and process improvement to enhance company's customer experience.

• Educate personnel and recommend necessary quality control testing, equipment setting, general process and housekeeping practices. Confirm these procedures are being maintained ongoing.

• Discuss process evaluation with management, make appropriate recommendations and set timetable for improvement and corrections.

• Function as an information source for DTG and other departments when critical quality issues arise.

• Prepare department quality evaluation reports and submit them to supervisors, director of operations, quality control and leads.

• Assist in development of special department projects and work in conjunction with supervisors, director of operations, quality control services.

• Accept responsibility of training and preparing new employees for this position.

• Assess existing production processes and support continual end product quality improvement initiatives.

• Analyse re-shipments across all departments, and take corrective action to decrease the re-shipment rate.

• Analyse production related damages across all departments, and take corrective action to decrease the damage rate.

• Additional projects and tasks assigned as required.

MINIMUM QUALIFICATIONS REQUIRED:

• High school diploma.
• 2 to 4 years direct digital printing experience.
• 2-4 years of experience in field, production facility quality control.

PREFERRED EXPERIENCE AND EDUCATION:

• Team leader experience.
• Bachelor's degree in production management or quality assurance.
• Detailed knowledge of production improvement standards and measures.

COMPETENCIES:

• Ability to identify and maintain priorities for tasks and projects.
• Ability to work in a fast-paced, cross-functional environment, both independently and with a team.
• Strong communication and technical skills.
• Proactive, self-motivated, driven, and committed to a team approach.
• Dedicated to increase the quality of products and services provided by the company.
• A high sense of urgency coupled with the strong ability to multi-task.

WE OFFER:

• Competitive Pay
• Competitive Benefits - Health, Dental, Vision, Life Insurance
• Free coffee and snacks!
• Personal and Professional Development Opportunities
• 401k with Company Match
• A fun and engaging position in a fast-paced environment!

Printful is growing. Come grow with us!

AAP/EEO STATEMENT

Printful provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Printful complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Printful expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Printful's employees to perform their job duties may result in discipline up to and including discharge.