Job Description

Job Description

Negotiation Specialist

DebtBlue, LLC | Full-Time

About DebtBlue

DebtBlue, LLC is a fast-growing debt settlement organization dedicated to helping individuals and families regain financial stability. Every day, we restore peace to people overwhelmed by fear, offer hope to families facing uncertainty, and help clients believe in a brighter financial future again.

We're committed to serving with integrity, excellence, compassion-and a smile. If these values resonate with you, we invite you to become a DebtBluer.

Job Summary

DebtBlue is seeking a self-motivated, detail-oriented Negotiation Specialist to build and maintain professional relationships with creditors, collection agencies, creditor law firms, and debt buyers. In this role, you will negotiate settlements on behalf of our clients and play a critical role in helping them resolve their debts and move forward.

Schedule

• Full-time
• Monday–Friday, 9:00am - 6:00 pm
• Occasional Saturdays and overtime based on departmental needs

Key Responsibilities

• Negotiate reduced settlements with creditors, collection agencies, and attorney offices for summons and/or judgment accounts
• Build and maintain professional rapport with external partners
• Manage relationships between legal plan vendors and internal teams
• Calculate acceptable settlement percentages in accordance with departmental guidelines
• Manage a queue of accounts to consistently meet monthly targets and departmental budgets
• Review client accounts to determine funds required for settlement and company fees within required timelines
• Gather, submit, and track documentation required for settlement approval and payment
• Maintain detailed settlement tracking spreadsheets, including payments and correspondence
• Respond promptly to time-sensitive communications from outside counsel
• Ensure strict client confidentiality and compliance with all federal and state regulations
• Perform other duties as needed to support department operations

Education & Experience

• Associate's Degree preferred
• 3+ years of experience in customer service, collections, or negotiation (required)

Skills & Qualifications

• Strong verbal and written communication skills
• High level of initiative with the ability to meet or exceed monthly goals
• Excellent organizational and time-management skills with minimal supervision
• Strong attention to detail and ability to apply policies and procedures consistently
• Solid math skills
• Proficiency in Microsoft Office (Excel, Word, SharePoint) and client service software
• Bilingual (Spanish) is a plus

Benefits & Perks

• Health, Dental & Vision Insurance
• 401(k)
• Life Insurance
• Short- & Long-Term Disability
• Voluntary Accident & Critical Illness Coverage
• Paid Holidays
• Paid Time Off
• On-site gym

Physical Requirements

• Prolonged periods of sitting and working at a computer
• Ability to lift up to 25 pounds
• Ability to concentrate on detailed work, manage deadlines, apply sound judgment, and prioritize responsibilities

Equal Opportunity Employer

DebtBlue, LLC is proud to be an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws.

#ZR

Company Description

DebtBluers use integrity and empathy to direct our interactions with clients and team members.

We do this by actively listening and proactively responding with effective communication and in a caring, professional manner.

Our actions reflect that the company, teams, and clients are elevated over our own personal needs.

Company Description

DebtBluers use integrity and empathy to direct our interactions with clients and team members.\r\n\r\nWe do this by actively listening and proactively responding with effective communication and in a caring, professional manner.\r\n\r\nOur actions reflect that the company, teams, and clients are elevated over our own personal needs.