Benefits:
401(k)
Bonus based on performance
Paid time off
Prism Specialties is a specialty contents restoration service company specializing in art, electronics and textile restoration and has an opening for a laundry technician. In addition to processing soft goods, you will be responding to calls to commercial and residential customers who have experienced water, fire, and or mold damage. This position requires the ability to be on call and respond immediately as necessary based on company needs.
Responsibilities:
Sort, wash, dry and fold laundry
Aptitude to learn systems and processes
Knowledge of fabrics, tools, equipment, and safety practices preferred
Responsible for determining the cleanability of items
Know how equipment is operated and follow manufacturer instructions for maintenance
Must be able to read cleaning labels and determine cleaning method for various fabrics
Respond to claims assigned by insurance companies
Walk-through claims with an insurance adjuster and the insured, explaining our process
Photograph affected area as well as damaged textiles/soft goods
Complete electronic paperwork for claims using an iPad
Pick-up/delivery of customer's textiles/soft goods items
Communicate with the customer to make sure all needs are met
Clean and maintain company vehicles, equipment, and warehouse as needed
Ability to travel with overnight stay, if needed
Ability to work overtime, if needed
Ensure that all jobs are completed beyond our customer’s expectations
Willingness to support other business functions as the brand and business grow (do laundry to support the textile business, assist on pickup and deliveries for art business, and assist owners in administrative duties as requested).
Customer service centric attitude and approach to business each day
Ability to travel with overnight stay, if needed
Ability to work overtime, if needed
Additional responsibilities as requested by management
Qualifications:
Valid driver’s license and good driving record preferred
Ability to lift and carry 50 pounds
Be able to stand for long periods of time
Be able to bend over, crawl or kneel
Possess the ability to learn, comprehend and follow instructions
Must be able to speak English
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration Specialties Corporate.