Job Description

COMPETITIVE, SPORTS-MINDED INDIVIDUALS WANTED FOR OPEN SALES AND CUSTOMER SERVICE ROLES!

The Sports-Minded Customer Service Representative is responsible for all aspects of the company’s consumer outreach efforts and will provide leadership, strategic direction, and day to day management of the function. The Sports-Minded Customer Service Representative will be responsible for building the brand and growth strategy for the business by effectively communicating our client's products and services to drive sales.

ESSENTIAL FUNCTIONS:

• Plan, initiate, and direct marketing inquiries to determine trends, industry needs, and customer preferences to optimize product and related service planning, to develop target markets and recommend business development strategies.
• Participate in the development of business plans.
• Provide strategic direction to ensure a full understanding of communications objectives.
• Build brand equity with consumers, franchisees and employees to maintain the company’s differentiation in the marketplace.
• Make recommendations or decisions regarding product objectives and strategy, promotions, and advertising placement, and merchandising.
• Enhance existing customer/market data to build a customer base, to increase the rate of repeat customers, reduce defectors and cross-market among all channels.
• Provide direction to cross-functional teams in the development & deployment of specific marketing programs to drive targeted revenue, including idealization, testing & operational impact.

REQUIREMENTS:

• Bachelor's degree in Marketing, Communications, Advertising or Journalism an asset, but not required.
• Minimum (0) zero to (5) five years of relevant experience in marketing and promotions management with proven success strongly preferred. However, our client offers full training
• Experience in a team setting.
• Desire to travel at least 1 or 2 weeks a year to other branch offices for further training.
• Great communication skills, both written and verbal.
• Ability to excel in unsupervised solo assignments as well as team projects.
• An outgoing, creative personality.
• On-site attendance at promotional campaigns throughout the IL area will be a role requirement for this entry-level marketing position. Access to reliable transportation is beneficial.

All entry level associates assist with the selling of our client’s products and/or services and receive and commissioned pay.