Full Time Customer Service Representative -Bilingual
Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.
RESPONSIBILITIES:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
QUALIFICATIONS:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
THIS ROLE IS SET TO START WITHIN THE NEXT TWO WEEKS, THEREFORE LOCAL CANDIDATES ARE PREFERRED WHO CAN BEGIN THE INTERVIEW PROCESS AS SOON AS POSSIBLE
PLEASE NOTE - THIS POSITION INCLUDES IN-PERSON SALES (COMMISSION BASED) AND CUSTOMER SERVICE