Job Description

JOB OVERVIEW: The Office Coordinator position is primarily a customer service role whose duties include offering receptionist and administrative support within the organization. You must be detail-oriented and reliable to undertake a variety of day-to-day office and clerical tasks. Ability to work in a strong team based environment is essential. You must possess excellent communication skills as well as aptitude in using Apple computers. 

RESPONSIBILITIES AND DUTIES:

• Answer, screen, and direct incoming phone calls
• Upload labs and other outside documentation into Electronic Medical Records
• Receive, file, and send faxes
• Warmly greet and help patients with check in/out
• Provide basic and accurate information via phone/email
• Work closely with patient care coordinators and clinical staff
• Undertake administrative tasks as assigned
• Follow office workflow procedures to ensure maximum efficiency
• Maintain office equipment (aka ensure copiers are operational and fully stocked with toner, paper, etc.)
• Monitor office and kitchen supplies inventory and place orders
• Support meeting and conferencing needs
• Maintain a clean and organized office environment

QUALIFICATIONS:

• Great professionalism, poise, and sophistication, similar to reception at a luxury hotel
• Excellent communication skills and comfortable working with all team members
• Must be organized, able to multi-task and follow directions set by the manager
• Reliable with a keen eye for attention to detail
• Knowledge of medical terminology is helpful and able to handle highly sensitive patient information is a must
• Experience in customer service will be a plus
• Must be able to lift 15-20 lbs and sit for extended periods of time
• Bachelor's Degree preferred, but not required