It Specialist

Prizm Document & Technology Solutions

It Specialist

Buffalo, NY
Paid
  • Responsibilities

    System Administrator - Networking Prizm is looking for an experienced IT Specialist to join our team in a leadership position within our support environment. The job will be responsible for working with clients and co-workers to deliver best-in-class technical services to small and medium businesses. This is a fast-paced job with many concurrent responsibilities. The ideal candidate will enjoy solving complex problems and impacting the success of clients on a daily basis. Should be familiar with higher-end technical principles including network management, server work, and business processes. Compensation: • $70,000 - $80,000 yearly DOE + benefits Responsibilities: • Developing & Implementing Technology Roadmaps for Clients • Assisting team members with complex IT situations • Server & Software Implementation & Troubleshooting • Researching & Vetting New Technologies to Expand Prizm's Stack • Articulating Complex Technology In Understandable Terms to Clients & Prospects • Help with SOP Across All Projects • Explaining what "The Cloud" is and why it's not scary for business • Assist the sales team with complex project proposals • And all other common aspects of IT support Qualifications: • BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience • Minimum 4-5 years relevant experience, preferably in a multi-tenant environment • Proven communication and leadership skills • Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks • Cybersecurity training is a huge plus • Compliance experience is a huge plus • Team player and solution-focused attitude • Flexibility to change tasks quickly and manage multiple projects simultaneously Compensation: $70,000 - $80,000 yearly DOE

    • Developing & Implementing Technology Roadmaps for Clients • Assisting team members with complex IT situations • Server & Software Implementation & Troubleshooting • Researching & Vetting New Technologies to Expand Prizm's Stack • Articulating Complex Technology In Understandable Terms to Clients & Prospects • Help with SOP Across All Projects • Explaining what "The Cloud" is and why it's not scary for business • Assist the sales team with complex project proposals • And all other common aspects of IT support