The Green Tree Inn and the Clarion Pointe in Prescott Valley are hiring for front desk positions. Our Front Desk Associates serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. MUST HAVE OPEN AVAILABILITY. WEEKENDS & EVENINGS ARE MANDATORY.

Responsibilities

Perform all check-in and check-out tasks

Manage online and phone reservations

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Run nightly Audit and submit reports to the General Manager and ownership

Skills

Work experience as a Hotel Front Desk Agent, Receptionist or similar role is a plus

Understanding of how travel planning websites operate, like Booking and TripAdvisor

Customer service attitude

Excellent communication and organizational skills

Must be able to multitask