As part of the Software Operations and Maintenance group, you will be providing technical expertise on automating processes, enhancing and maintaining business applications used in the tolling transaction processing system.
As a DevOps Engineer you will work collaboratively with software engineering to diagnose and resolve production software issues. You will work to improve, automate and streamline our operations and software release processes.
Role Responsibilities:
- Perform software maintenance and configuration
- Debugging internally developed code (C/C++, Java, Python, HTML5, BASH),
- Troubleshooting and resolving issues in dev, preprod and production environments
- Proactively Identify incidents and implement solutions to detect and prevent outages
- Establish and coordinate software maintenance activities across different regions
- Interface with client, software operations and developers to ensure that solutions are implemented accurately.
- Identify conflicting business practices and integration issues, suggesting alternative solutions
- Provide technical expertise and leadership to support teams in the analysis, design, test and support of tolling business applications
- Structure and maintain the software configuration management system
- Develop and improve operational practices and procedures
- Lead technical consulting support on projects and existing system support issues
- Evaluate software packages and make recommendations to management
- Build and maintain tools for deployment and monitoring operations
QUALIFICATIONS:
- Minimum 5 years of experience providing development/technical engineering and operations support in a mission critical transaction processing environment. Solid Linux background strongly preferred
- Experience in C and Object Oriented programming concepts is critical
- Knowledge of relational databases Oracle/PL SQL
- Intermediate to advanced level understanding on networking basics, OSI model and networking protocols.
- Intermediate to advanced level understanding of middle ware(Java) and data representation technologies(XML).
- Experience in 24x7 production operations, preferably supporting a highly available environment
- Debugging and troubleshooting skills, with an enthusiastic attitude to support and resolve customer problems.
- Proven ability to research, evaluate, and select products/tools needed to meet business requirements.
- Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms
- Strong analytical, problem-solving, and conceptual skills
- Solid teamwork and interpersonal skills; ability to work well on cross-functional project teams and foster team commitment to tasks
- Ability to multi task and prioritize activities so as to complete tasks and objectives independently and fully