Job Description

Human Resources Coordinator 

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

The HR Coordinator will support the provision of an efficient, customer focused and proactive operational HR service by carrying out responsibilities in the following functional areas: employee onboarding, HRIS maintenance, administration of HR policies, programs and procedures and various HR support related activities.

Essential Functions Include:

• Administers various regional HR policies, programs and procedures.
• Drafts necessary documents and forms to support policies and procedures.
• Assists with the maintenance of personnel files as necessary.
• Maintains HRIS system and updates as necessary in a timely manner.
• Responds to inquiries regarding policies, procedures and programs, ensuring smooth communication and prompt resolution of all queries.
• Conducts background and reference checks per company (and at times client) requirements.
• Maintains job descriptions for all permanent full-time and part-time employees.
• Prepares onboarding documents and ensures items are received in a timely manner.
• Ensures that confidentiality and relevant data protection requirements are met at all times.
• In some countries, coordinates requests sent to the HR Department inbox and signposting requests to relevant HR Department team members.
• Follows relevant applicable laws and regulations.
• Provides general administrative support to the Human Resources and Talent Acquisition Departments.
• Fosters and maintains a positive and professional working relationship with all customers, including: management staff, contract staff, permanent hires and clients.
• Special projects and other duties as assigned.

Qualifications

Qualified candidates must have:

• B.S./B.A. in Business Administration, Human Resources Management or related field desired.
• Where relevant, CIPD level 3 is desired.
• Working knowledge of labor and leave laws, performance management, benefits, compensation, organizational planning and development and employee relations.
• Minimum 1 years’ previous human resources experience preferred.
• Minimum 1 year experience required.
• Thorough knowledge of Microsoft Word, Excel and Outlook; knowledge of Visio and PowerPoint desired.
• Possess effective written and oral communication skills; ability to write, type, express or exchange idea of a technical nature by means of the spoken word; convey information/instructions accurately; receive detailed information through oral or written forms and to translate those instructions into physical of tasks.
• Must work independently and manage own workload.
• Must be flexible and able to deal quickly and appropriately with individual situations as they arise.
• Excellent organizational skills.
• Strong customer service skills.
• High level of confidentiality required.
• Ability to work within a team in an open and professional manner.
• Ability to work to deadlines under pressure.

Additional Information

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.