Job Description
HIRING IMMEDIATE “SPECIAL PROJECT”
ProTel, Inc is a leading virtual/dedicated receptionist call center that is locally owned and operated in Pearl, MS. We are a vital part in transforming inbound business calls into positive connections 24/7. We are passionate about delivering a professional and polite call experience for our callers, clients and team.
CURRENTLY WE ARE LOOKING TO FILL A: PART TIME POSITION.
Shifts: Monday- Friday (10:30am-2:30pm)
(This is not a remote position.)
Our ideal candidate has a positive attitude, follows instructions, takes great pride in representing our clients and providing a fantastic first impression.
Responsibilities:
Creating an excellent caller experience with your amazing personality and professionalism.
Taking accurate messages for our clients
Delivering messages to our clients timely so they can make important business decisions.
Being a Positive influence to your team!!
Qualifications:
Computer Proficiency, Microsoft applications as well as web-based applications
Customer Service
Type 30 wpm
Excellent communication skills (Spelling, Grammar and Logical Messages)
Bilingual (English and Spanish) is a Plus!!! But Not Required
Being a reliable person, the team can depend on.
Benefits:
Dress Code:
Contact Us:
Visit our website www.protel.org
Call into our Job Line 601.420.1190
Company Description
ProTel was started because we believe there is a great need for a Professional Call Center Service; one that puts customer service FIRST. We strive to be a knowledgeable and professional extension of your office; one that is available 24 hours a day, 7 days a week. Our agents are well trained and understand that we should represent your office as well as your in-house staff. We take great pride in providing quality customer service. Not quality in the terms of simply meeting a basic standard or expectation, but quality in the terms best described as “the result of care.” We genuinely care about our customers and the quality of service each of our customers receive and their overall experience with us. We are more than an answering service, more than a vendor, we are a partner in servicing your clients with the same quality and values that you strive to provide. Allow ProTel the opportunity to provide you with service that truly is “the result of care.”