Job Description

A CHANCE TO PROSPER IN A CAREER CAN START HERE!

Calling all candidates and automotive fans! CAPITAL AUTO SALES in Chantilly, Virginia, is actively seeking a CALL CENTER AGENT with high energy and ambition to join their team!

Demonstrating a passion for up-selling and quality customer satisfaction is preferred for this position. Experience in the automotive industry and high volume calling is a bonus. As a Call Center Agent, you will be responsible for handling scripted inbound/outbound calls and setting appointments for members of the sales team. If you consider yourself dedicated and committed to a strong work ethic, this would be a great opportunity for you! Please review the responsibilities below and apply. JOB RESPONSIBILITIES FOR CALL CENTER AGENT

• Ability to execute outbound calls and follow-ups with customers who have already visited the dealership

• Manage and ensure that sales inquiries are answered in a timely manner

• Ensure that calls, emails and chats are not only professional, but delivered according to script

• Confirm both existing and new appointments

• Reschedule missed appointments

QUALIFICATIONS, SKILLS AND REQUIREMENTS FOR CALL CENTER AGENT

• Must be motivated by exceeding goals (quotas)

• 1+ years of call center experience and/or sales experience is preferred

• Must feel comfortable with up-selling and potential push-back

• High energy and confident- “Go-getter personality!”

• Proficient in their computer skills

• Must be willing to submit to and pass a background check & drug test

Additional Information:

Company offers an exceptional work environment, along with opportunities for professional growth. Be a part of a team environment! Benefits are available for full-time employees. Candidates will be contacted directly by a recruiter from Proactive Dealer Solutions.

Job Type: Full-time

PAY: $35,000 - $45,000 PER YEAR

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