Processing Manager - Florida
Objective: Manage, organize, and coordinate the men and materials on the yard working in coordination with production and delivery teams to provide excellent customer service.
Responsibilities: LMA of material handlers servicing customers, production, delivery, & receiving and storing goods Oversee yards and storage reorganization & maintain safety, cleanliness, & upkeep RPRS & EOS tools in delivery within 6 months Establish, maintain, and document delivery processes training Training, coaching, and development of delivery personnel Manage Customer Pickup Process Oversee pre-shipment inspection, tracking, solution (defects and safety) Manage forklift maintenance schedules and contracts Oversee the SeC Drugs Terms and Conditions for drivers
Competencies: Customer Service: has a high customer service orientation & focus People Service: enjoys collaboration, knack for bringing people together Administration: enjoyment of working with numbers, organizing information, and office routines Enterprising: enjoyment of leadership, presenting ideas, and persuading others Proficient use of ERP / database / data-entry systems Ability to manage warehouses and laydown yards Takes quick action to help teammates Strong desire to achieve company customer service goals Creating documentation and trainings on material handling processes Possess intermediate Microsoft Office skills Ability to learn and understand the full scope of the SeC product suite Ability to self-motivate and operate efficiently without supervision