Position Overview

Glassical Designs is seeking an Order Processing Specialist to support our Graphics, Sales Support, and Quality Assurance teams. This role is highly detail-oriented and administrative in nature, focusing on information processing, labeling accuracy, and quality checks before jobs move to production.

This position is ideal for someone who enjoys structured computer-based work, takes pride in accuracy, and thrives in a process-driven environment. While this role works closely with the Graphics team, it is not a graphic design position.

Key Responsibilities

• Create and input shipping data into ShipStation per invoice, ensuring accuracy and alignment with order details.

• Generate, organize, and print all box labels after proof approval.

• Ensure all labels are accurate, in the correct order, and properly matched to invoices before releasing jobs to production.

• Follow established label and job-processing protocols with careful attention to detail.

• Process label edits and changes as needed, including shipping changes, spelling corrections, address updates, and piece quantity changes.

• Assist the Quality Assurance team with tasks such as proof substitutions when needed, final order checks, and job handoff accuracy.

• Support smooth and accurate transitions of jobs from Graphics to Production.

• Help identify opportunities to improve processes and reduce errors across Graphics and Sales Support workflows.

Required Skills & Qualifications

• Proficient in Windows , Microsoft Excel , and Google Sheets.

• Comfortable working at a computer for extended periods of time.

• Strong attention to detail and commitment to accuracy.

• Ability to learn new software and systems quickly.

• Organized, focused, and able to manage multiple tasks simultaneously.

• Self-starter who works well independently and as part of a team.

• Strong written communication skills and ability to follow detailed processes.

What We Offer

• Competitive compensation based on experience.

• Supportive, team-oriented work environment.

• Cross-functional exposure to Graphics, Sales Support, and Quality Assurance.

• Opportunity to contribute to process improvements and operational efficiency.

• Stable, Monday–Friday schedule.

Who This Role Is For

This role is a great fit for someone who:

• Enjoys administrative and process-focused work

• Takes pride in catching errors before they become problems

• Likes structured tasks with clear expectations

• Wants to support creative and production teams without being a designer