Job Title: Product Development Engineer – Ice Cream

Location: United States – Remote

Company: Better Scoop Creamery

About the Company:
Better Scoop Creamery is the ice cream business subsidiary of Hanwha Galleria, one of South Korea’s leading retail and lifestyle companies. Established to bring premium frozen desserts to discerning consumers, Better Scoop Creamery has quickly become a standout in the Korean market. The brand is distinguished by its dedication to quality and craftsmanship, offering a premium ice cream experience rooted in innovation and flavor excellence.

Currently, Better Scoop Creamery offers 20 flavors of ice cream, each crafted with meticulous attention to taste, texture, and ingredient quality. All dairy products are domestically sourced in South Korea, with milk fat content raised to as much as 17 percent to achieve a rich, indulgent flavor profile. The brand further differentiates itself by reducing air content to an average of 40 percent—about half that of conventional ice creams—resulting in a luxuriously dense and satisfying texture.

As Better Scoop Creamery expands its global presence, it is now seeking talent in the United States to help refine and elevate its product portfolio.

Position Overview:
The Product Development Engineer will play a critical role in advancing Better Scoop Creamery’s mission of delivering world-class frozen desserts. This position is focused on refining and optimizing the company’s existing 20 flavors, ensuring they not only meet but exceed global standards for taste, texture, and overall quality.

A key responsibility of this role will be establishing and managing a U.S.-based R&D laboratory, including the design, setup, and operation of the facility to support product testing, sensory evaluation, and formulation improvements. Working from the U.S., you will serve as a bridge between international consumer trends and the brand’s R&D team in South Korea. You will leverage your expertise to enhance the existing flavors, introduce technical innovations, and ensure consistency with the brand’s premium positioning.

This is an opportunity to directly influence the sensory experience of a premium product line while shaping the foundation for the company’s U.S.-based innovation capabilities. The successful candidate will conduct flavor and texture benchmarking, provide technical recommendations, and collaborate closely with cross-cultural teams to maintain alignment with global standards.

Key Responsibilities:

• Refine and optimize the existing 20 ice cream flavors to improve taste, texture, and consumer appeal.
• Design, set up, and manage a U.S.-based R&D laboratory to support product testing, formulation improvement, and sensory evaluation.
• Collaborate closely with the South Korea R&D team to exchange insights, refine formulations, and maintain global quality consistency.
• Conduct research on ingredients, flavor systems, stabilizers, emulsifiers, and inclusions to improve product performance and innovation.
• Benchmark Better Scoop Creamery products against U.S. and global competitors to identify opportunities for improvement.
• Participate in sensory panels and provide structured feedback for flavor, texture, and overall product refinement.
• Act as a liaison between U.S. and South Korea teams to facilitate knowledge sharing, technical guidance, and alignment on product standards.

Qualifications:

• Bachelor’s or Master’s degree in Food Science, Dairy Science, Chemical Engineering, or a related field.
• 5+ years of experience in ice cream, frozen desserts, or dairy product development.
• Proven experience in establishing or managing an R&D laboratory is highly desirable.
• Strong expertise in frozen dessert formulation, flavor optimization, and texture enhancement.
• Familiarity with U.S. and international frozen dessert trends and benchmarking.
• Excellent collaboration, communication, and cross-cultural skills.
• Creative, detail-oriented, and passionate about delivering premium frozen desserts.