Benefits:
Bonus based on performance
Company parties
Competitive salary
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Dental insurance
Employee discounts
Training & development
Product Development Manager
Project Management
Process incoming Design Cards and work with Director and Production Manager to finalize any missing information such as measurements and design details
Request outstanding design elements from Design as needed
Coordinate and communicate any updates across all relevant parties as needed, including Design, PD, and internally
Identify and coordinate all raw materials and components for all projects, working with PD, Design and/or internal team managers
Lead and direct pass off meetings for new projects with relevant team members, passing off design cards, materials, deadlines, workflow directives and any relevant project details or call outs for each project
Update design cards as changes occur, making sure all relevant team members receive most recent copies
Coordinate with team leads to manage delivery timeframes with team members and chase to ensure deliverables on all projects, communicate any delays to Director, PD and Design
Communicate any delays resulting from raw material delivery that may impact project deliverables
Implement and manage strategies to improve workflow and efficiency
WIP Management
Populate WIP with all new projects, updating as edits occur and priorities shift
Weekly distribution of WIP to PD and Design
Daily distribution of WIP to team - Director and relevant team managers - or as any updates occur
Update completed WIP with sample photos and maintain accurate post production quantities and notes for monthly and year end totaling
Coordinate completed WIPs at mid year and year end with Operations Director
Record Keeping, Archiving & Documentation
Photograph completed samples
Manage sample image archive on company computers by keeping files organized and clearly labeled
Maintain digital files of all Design Cards for reference and to track for future pattern needs
Support pattern file organization and maintenance, coordinating with Production Manager
Support 3D file organization and maintenance, coordinating with 3D Manager
Sample Follow Up
Support sample review process by calling out quality issues or misses and communicate with relevant team manager and team members to make edits and correct files
Communicate all quality call outs and comments to Design and PD ahead of sample delivery to ensure alignment on quality issues
Inventory Management & Shopkeeping
Collaborate with Production Manager and Floor Operations Supervisor on a digital Raw materials inventory for Leather, Fabric, Hardware, Trim, etc, to maintain a digital inventory
Support and coordinate with Floor Operations Supervisor by providing inventory counts for raw materials
Manage physical inventory and organization, place orders, track and restock all shop materials across all business needs and functions
Place all raw material and parts orders across all teams
Communicate and coordinate with Operations Director for budget approvals on large orders
Support Floor Operations Supervisor and 3D Manager in organization and restocking of raw materials as needed
Coordinate with Floor Operations Supervisor to schedule mechanic and various service appointments for all operations
Schedule and track other shop service appointments as necessary
Staff Coordination
Coordinate staff schedules when overtime is needed, communicate to Operations Director and record on calendar
Coordinate meals for overtime workers as needed
Coordinate transportation home for staff working overtime
Process and record staff PTO on calendar
Required skills
Must be experienced and proficient in creating and managing Excel spreadsheets, knowledge of VBA or natural language programming is a strong plus
Must be highly organized with excellent communication skills
Adept in leading and directing meetings, giving workflow directives and chasing deliverables of team members
Skilled at follow up and reminders, keeping things on track
Capable of juggling multiple tasks as well as pivoting focus when priorities shift
Efficient, focused, and self driven
Thoughtful and intentional, anticipates instead of reacting
Calm and focused during peak deadlines, able to keep team on track