Who We Are: CBORD and Transact have come together as industry leaders in integrated technology solutions, powering housing, access, foodservice, nutrition, eCommerce, card systems, and innovative payment, mobile credential, and commerce solutions. Our technology supports K-12 and higher education, healthcare, senior living, and business campuses, creating connected campus experiences that simplify operations and enhance lives. With a mobile-centric ecosystem and partnerships with over 1,750 institutions, we are dedicated to improving the student experience across all aspects of campus life.
We are currently searching for qualified candidates for a Product Instructor-Food Production. Please see the details for the position below.
Title: Product Instructor-Food Production
Location: Remote
Key Responsibilities:
Design, develop, facilitate, and continually improve comprehensive training programs on our Food Production software for internal teams and external clients, through self-paced eLearning, live virtual sessions, and/or in-person training.
Maintain training database integrity and supporting materials
Coordinate logistics for the classes
Monitor and maintain training equipment (where applicable)
Update training materials and classes as products evolve over time
Responsible for maintaining Personal and Course metrics and timely submissions
Qualifications:
Bachelor's degree or associate degree with 3 years of Food Production industry or Food Production training.
Formal education in professional development, experience in adult learning and/or Registered Dietitian/DTR (FNS products), a plus
Minimum of 3 years of experience developing and presenting technical/application training to adult learners, or similar experience
Demonstrated experience serving in a customer service role, preferably in the technology industry
CBORD/Horizon market experience (food service, nutrition, cashless systems, security) strongly preferred
Preferred Qualifications and Skills:
RD/DTR experience in Food Production
Strong time management, decision-making, and organization skills
Self-directed with ability to follow and refine processes, meet deadlines, and maintain high professional standards.
Ability to multi-task and swiftly shift projects or pivot priorities as needed
Project Management experience
Superior customer service skills
Strong writing, editing, communication, and presentation skills
Experience with content authoring tools (e.g., Camtasia) or demonstrated ability to learn and leverage new software quickly.
Thorough with a keen eye for detail and focus on accuracy.
Strong people and interpersonal skills
Professional appearance and presentation required
Demonstrable basic analytical/research skills with evaluating training effectiveness
Demonstrable basic skills with Microsoft Outlook, Word, Excel, and PowerPoint
Familiar with effective AI Prompts in ChatGPT or Copilot
Benefits:
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.
Transact + CBORD is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.
As of Aug. 20, 2024, Transact and CBORD have merged to drive innovation and operational excellence across education, healthcare, and corporate markets. You can read more about the merger here: Transact News or CBORD Newsroom.
This position will be responsible for the handling of PHI (personal health information) and/or other types of SPI (sensitive personal information) and will be expected to comply with all applicable laws and internal policies with regards to handling of PHI/SPI