Product Management Associate - Training & AI-Enabled Products

Kepner-Tregoe, Inc.

Product Management Associate - Training & AI-Enabled Products

Princeton, NJ
Full Time
Paid
  • Responsibilities

    Company: Kepner-Tregoe

    Location: U.S.

    Geographic Preference: Proximity to Princeton, NJ is a plus but not required

    Work Model: Hybrid / Remote (approximately 3 days remote per week if located in NJ/PA)


    About Kepner-Tregoe

    Kepner-Tregoe is a global leader in critical thinking and decision-making. For more than 60 years, organizations worldwide have relied on our proprietary processes to solve complex problems, make high-quality decisions, manage risk, and drive operational performance.

    We are now entering our next chapter: embedding our intellectual property into digital platforms and AI-enabled products that help clients learn faster, apply better, and scale more effectively.

    This role plays a meaningful part in that evolution.

    Position Overview

    The Product Management Associate supports the development, launch, and lifecycle management of Kepner-Tregoe’s training and AI-enabled products.

    This role goes beyond content coordination. You will help translate intellectual property into scalable offerings, support go-to-market execution, and contribute to the commercialization of digital and AI-based solutions.

    You will work across content, platforms, marketing, sales, and operations to ensure our products are:

    • Market-relevant
    • Technically sound
    • Operationally scalable
    • Commercially viable

    This is an ideal role for someone with 3–5 years of experience who wants to grow into a product management leader in a professional services and digital learning environment.

    Key Responsibilities

    1. Product Development & Lifecycle Management

    • Support roadmap execution for training and AI-enabled products
    • Translate business requirements into product enhancements and updates
    • Assist in defining user stories, feature priorities, and release documentation
    • Maintain structured documentation across product versions
    • Use generative AI tools to accelerate content development and iteration
    • Ensure product alignment with KT intellectual property standards

    2. AI-Enabled Product Support

    • Assist in launching and iterating AI-based offerings (e.g., coaching agents, knowledge assistants)
    • Support testing, validation, and quality assurance of AI outputs
    • Help define product positioning and differentiation in the market
    • Coordinate with legal and leadership to ensure responsible AI usage and messaging
    • Gather and synthesize user feedback to improve digital tools

    This role contributes directly to KT’s digital transformation.

    3. Go-to-Market & Commercialization Support

    • Partner with Marketing to develop launch materials, positioning briefs, and product narratives
    • Support sales enablement tools (one-pagers, FAQs, demo guides, competitive positioning)
    • Assist in pricing research and packaging strategy
    • Track adoption metrics and early customer usage data
    • Support pilot launches and structured market tests

    This role strengthens KT’s ability to move from product creation to revenue generation.

    4. Learning Platforms & Digital Systems

    • Support LMS administration (Litmos, potentially Docebo)
    • Coordinate digital content releases and updates
    • Assist with analytics and reporting related to product usage
    • Help maintain digital product libraries and structured repositories

    5. Vendor & Production Coordination

    • Coordinate with external design, print, and development vendors
    • Track production timelines, inventory, and updates
    • Ensure version control across digital and physical materials

    6. Cross-Functional Collaboration

    • Partner with SMEs, facilitators, marketing, and regional leaders
    • Document product changes and communicate updates clearly
    • Support internal alignment across regions

    Required Experience & Skills

    Education

    • Bachelor’s degree required

    Experience

    • 3–5 years of experience in product management, learning products, digital platforms, publishing, SaaS, or a related field

    Core Skills

    • Strong organizational and project management skills
    • Comfort working across multiple workstreams simultaneously
    • Clear written and structured communication
    • Ability to move from ambiguity to structured output
    • Commercial awareness and curiosity about product-market fit

    Technical Skills

    Experience or working knowledge of:

    • Learning Management Systems (Litmos, Docebo, or similar)
    • Content development tools (Articulate, Canva, Adobe, Camtasia, etc.)
    • Microsoft Office Suite
    • SharePoint or structured repositories
    • Generative AI tools (ChatGPT or similar)
    • Basic analytics or reporting tools

    Nice to have:

    • Exposure to SaaS or subscription models
    • Experience supporting product launches
    • Familiarity with structured problem-solving methodologies

    What Success Looks Like in Year 1

    • AI-enabled offerings successfully supported in market
    • Product documentation structured and improved
    • Clear product launch materials developed in collaboration with Marketing
    • Improved version control and digital asset management
    • Sales enablement tools strengthened
    • Early product usage metrics tracked and reported

    Why This Role Matters

    Kepner-Tregoe is evolving from a primarily instructor-led training company to a blended model that includes:

    • Digital learning
    • AI-assisted application
    • Subscription-based offerings
    • Embedded client workflows

    This role supports that transformation.

    Base Salary Range (U.S.):

    • $75,000 – $95,000 annually

    This range reflects:

    • Professional services environment
    • Hybrid product + operations scope
    • Early-career product management track

    Bonus eligibility could be considered depending on KT compensation structure.

    Why This Role Is a Strong Platform

    • High visibility within a 75-person global firm
    • Exposure to AI product commercialization
    • Real product lifecycle ownership
    • Opportunity to grow into Product Manager or Digital Product Lead roles
    • Participation in KT’s strategic evolution