Product Manager - B2B Customer Journeys

Adobe

Product Manager - B2B Customer Journeys

San Jose, CA
Full Time
Paid
  • Responsibilities

    JOB LEVEL
    P30
    EMPLOYEE ROLE
    Individual Contributor

    The Opportunity

    The Product Manager of B2B Customer Journeys will strengthen our core AI-powered applications -- Adobe Marketo Engage, Adobe Journey Optimizer B2B Edition, Adobe Marketo Measure, and Adobe Dynamic Chat -- and build exciting new offerings that change the way B2B marketers do account and lead orchestration. You will apply creativity, competitor knowledge, and customer understanding to innovate for exceptional customer experiences.

    Along the way, you will learn and incorporate sophisticated technology including Predictive AI and machine learning, Generative AI, and human-in-the-loop Agentic AI.

    What you'll Do

    • Evolve the vision and strategy for our core products
    • Develop market mastery by working with customers, industry analysts, partners and others
    • Translate customer feedback into robust product requirements that delight customers
    • Deliver powerful and innovative product capabilities and intuitive user experiences that balance flexibility with ease of use
    • Obsess over solving the most challenging problems of our customers

    Formula for success

    • Operate as a self-motivated entrepreneur in a dynamic, startup-like environment
    • Demonstrate knowledge of marketing and sales business processes, workflows, and tactics, ideally centered on B2B demand generation and account-based marketing
    • Apply your extensive experience building multi-tenant SaaS solutions for enterprise and middle-market organizations
    • Show strong ownership and collaborate with cross-functional teams to drive alignment across engineering, design, and go-to-market
    • Partner with and communicate effectively to individuals as diverse as software developers, quality assurance engineers, UX designers, researchers, support specialists, sales representatives, pre-sales and professional services consultants, customer success managers, and operations staff
    • Deliver engaging presentations to captivate and educate audiences, whether in person or virtually
    • 3+ years of product management experience with knowledge of Agile/Scrum development process and the Product Owner role
    • Bachelor’s Degree or four years equivalent experience
    • Must be willing to work in-person out of the San Jose HQ on a weekly basis

    Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $102,000 -- $197,200 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

    At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

    In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

    State-Specific Notices:

    California :

    Fair Chance Ordinances

    Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

    Colorado:

    Application Window Notice

    If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

    Massachusetts:

    Massachusetts Legal Notice

    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Internal Opportunities

    Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

    Put your best foot forward:

    1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

    2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

    3. Check out these tips to help you prep for interviews.

    4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .

    Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

    At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

    Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

    Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.