Product Manager - Retention, Adobe Acrobat Sign

Adobe

Product Manager - Retention, Adobe Acrobat Sign

San Jose, CA
Full Time
Paid
  • Responsibilities

    JOB LEVEL
    P30
    EMPLOYEE ROLE
    Individual Contributor

    Who We Are

    At Adobe Acrobat Sign, we are redefining how the world reaches agreements by making it faster, simpler, and more trusted. From SMBs to the world’s largest enterprises, Acrobat Sign powers critical workflows across HR, Sales, Legal, and Operations.

    The Opportunity

    We’re hiring a Product Manager focused on Retention , helping customers fully realize the value of Acrobat Sign. The mission is twofold: help individual users activate quickly and send more agreements , and introduce new e-signature use cases across organizations. This is a high-ownership role for an early-career PM or recent MBA who thrives in ambiguity, moves fast, and wants to work on problems that directly impact customer value, retention, and revenue.

    What You’ll Do

    • Own retention outcomes: Drive initiatives that increase adoption and usage across SMB and Enterprise customers, defining clear success metrics and staying accountable for results.

    • Solve ambiguous problems: Retention challenges are rarely obvious. You’ll break down unclear signals - usage patterns, customer feedback, and funnel data - into well-framed problems and decisive action plans using both qualitative and quantitative inputs.

    • Build customer-backed solutions: Translate customer insights into shipped outcomes by partnering with engineering, design, data, sales, and customer success.

    What You Need to Succeed

    • Strong bias for action: You don’t wait for perfect clarity. You move forward, unblock yourself, and learn quickly.

    • Structured thinker: You can decompose messy problems, prioritize effectively, and use data to guide decisions.

    • Highly effective communicator: You influence without authority and can confidently represent your work with diverse audiences.

    • Product intuition: You have strong instincts for how users behave and what drives meaningful adoption.

    • Ownership approach: You are not only solving problems but also owning outcomes, pushing through barriers with resilience and determination.

    Experience

    • 2+ years of experience in product management or a recently completed MBA.

    • Background in consulting, internal strategy, analytics, or a related role preferred.

    • Experience working with both SMB and Enterprise customers preferred.

    • Bachelor’s degree required .

    Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $105,300 -- $205,150 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

    In California, the pay range for this position is $141,700 - $205,150

    At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

    In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

    State-Specific Notices:

    California :

    Fair Chance Ordinances

    Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

    Colorado:

    Application Window Notice

    If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

    Massachusetts:

    Massachusetts Legal Notice

    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Internal Opportunities

    Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

    Put your best foot forward:

    1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

    2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

    3. Check out these tips to help you prep for interviews.

    4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .

    Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

    At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

    Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

    Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.