Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Pre-Qualification:

Bachelor’s degree required

1 year of experience in customer service, support, success, onboarding, account management, or a related field preferred

Strong verbal and written communication skills

Fluent in English with good grammar and spelling

Able to explain complex topics in a simple way

Strong people skills and professionalism

Strong organizational skills and attention to detail

Comfortable using computers and software

Able to work well with customers and internal teams

Preferred Qualifications

Interest in software and customer relationship management

Ability to understand and explain workflow-based software

Experience in onboarding, implementation, client education, account support, or customer success

Friendly and polished professional presence

Passion for helping customers grow with the product