Benefits:

401(k)

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Product Support Specialist and Estimating Clerk

We are looking for an extremely detail-oriented individual to support a single product line through estimating, quotations, order entry, inventory tracking, and general office clerical tasks for our decorative railing product line operation based in Laguna Hills, CA.

Primary Responsibilities:

Handle requests for quote intakes.

Document and record estimates created and sent.

Make follow-up calls on bids sent and keep management informed on status.

Track inventory and assist with order entry and processing.

Provide clerical and administrative support to clients/team to ensure smooth project flow.

Assist clients in product selection and ensuring they are receiving the utmost customer service.

Communicate with internal teams and assist in clarifying drawing/takeoff information.

Support warehouse and shipping departments as needed by organizing deliveries.

Day to Day office clerical duties (phones/emails/opening/closing)

Qualifications:

High School Diploma required; some college a plus.

Strong attention to detail and organizational skills.

Ability to read and understand architectural drawings is a plus. (Can be trained)

Proficiency in Excel/Google Sheets; comfort with Word/PDF management.

CAD/Construction/Data Tracking is a plus but not required.

QuickBooks Online experience is a plus, but can be trained.

Bluebeam and Smartsheet programs familiarity is a plus. (Can be trained)

Strong numerical skills (accounting/banking/data tracking background helpful).

Ability to work independently and meet deadlines.

What We Offer:

Training on product knowledge and processes.

Support from both our HQ in St. Louis and our Laguna Hills Branch.

Medical benefits, paid vacation, and paid holidays.

Monday–Friday schedule, 7:00am–3:30pm.

This is a desk-based role with interaction across departments in a small, team-oriented shop. Flexibility to take on additional responsibilities as you grow in the role is encouraged.

Troco is an Equal Opportunity Employer and veteran-owned premier architectural metal fabricator.