Job Description

Job Description

Summary: The PRODUCT AND SAMPLE COORDINATOR position is a dual role responsible for DecoPac’s supplier sample process and assisting the Product Management department in day-to-day responsibilities to support DecoPac’s go-to market strategies. This position ensures all samples received for Product Performance Testing are accurately logged, errors or inconsistencies are identified and corrected before internal processing, and that proper documentation is maintained. This position facilitates the samples through the decoration and testing process, communicates status, and results. Attention to detail is crucial, as any errors can impact downstream operations and compliance. This position is also responsible for collaborating with Product Management to coordinate, track and manage multi-dimensional projects and keep accurate and complete records for all products as they flow through the product development process. The PRODUCT AND SAMPLE COORDINATOR must excel in a highly collaborative environment, balancing multiple projects and stakeholders across the organization, positively and proactively.

Responsibility:

• Follows all Standard Operating Procedures and Environmental Health & Safety requirements
• Sample intake, tracking, reporting and documentation for Anoka and Bentonville
  1. Maintain a master log of all samples received, samples in product performance testing, expected timing for testing results, and testing results upon availability
  2. Retrieve supplier samples upon receipt in the DecoPac warehouse
  3. Log all samples received each day in the master log and process documentation
  4. Ensure each sample is accurately labeled and the necessary ingredient information accompanies the sample
  5. Notify Procurement promptly if samples are missing required information
  6. Notify Design and Quality when a sample meets intake requirements, is logged and ready for product performance testing
  7. Log when samples begin product performance testing
  8. Log when sample product performance testing results are available
  9. Notify organization of product performance testing results and share completed reporting as needed
  10. Report rush or urgent samples immediately
  11. Maintain an organized and clean work area, including bins, racks, refrigerators, etc.
  12. Ship samples to DecoPac sites, sales and licensors
  13. Frost cupcakes, as needed, to support testing
• Product Coordination
  1. Coordinate, track and manage multi-dimensional projects for non-licensed product lines to support the needs of DecoPac’s customers and meet business objectives
  2. Effectively communicate to stakeholders at key milestone intervals
  3. Complete tactical operational activities to support business objectives – including item setup, item maintenance, product information management processes, proofing, item catalog, etc.
  4. Identify and execute product data audits. Includes item maintenance updates (p8/PIM).
  5. Work with the Amazon project lead to identify best practices for adding / removing / maintaining items
  6. Create and organize support materials, including presentations, product line lists and reports in preparation for presentations and meetings
  7. Gather competitive information to support product and marketing functions of the department
  8. Manage and coordinate projects through new product development, such as sample management, photography, and other cross-functional requests
  9. Assist with the planning and execution of events and projects
  10. Be open and willing to drive continuous improvement

Qualifications:

• 2 years of work experience in inventory or sample management.
• BA/BS in business, marketing or equivalent, strongly preferred.
• Prefer CGMP laboratory experience and/or exposure to food manufacture

Key Competencies:

• Customer service oriented and responsive to internal customers
• Strong written and verbal communication skills
• Solid editing and proofreading skills
• High attention to detail and accuracy in data entry
• Demonstrated ability to organize, prioritize, and multi-task many different projects with effective results
• Legible handwriting and comfort with documentation
• Proficient in Microsoft Office, Adobe, Photoshop, and general computer use
• Adaptable and willing to be flexible with tasks on a day-to-day basis and ability to adjust to changing business demands
• Problem solver that can identify and resolve problems in a timely manner, gathers and analyzes information skillfully, and maintains confidentiality
• Work cross-collaboratively with various teams, including Marketing, Licensing, Sales, Procurement, Customer Service, and Warehouse to achieve business objectives
• Ability to work independently and as part of a team

Physical and Mental Demands:

While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to fingers, handle, or touch objects, tools, or controls. The employee is occasionally required to stand, and/or walk. The employee must occasionally lift and/or move up to 10 pounds while moving files or small packages. Specific vision abilities required by this job include close vision, color matching / color review, and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Mental Demands consist of frequently interpret data, make decisions, organize, problem solve, and time management.

Work Environment:

Work is performed in an office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.

All full time employees working an average of thirty (30) hours or more will be eligible to enroll in a comprehensive benefit package.

DecoPac, Inc. is committed to providing equal employment opportunity to all applicants and employees according to all applicable laws, directives and regulations of federal, state, and local governing bodies and agencies. In keeping with this commitment, DecoPac, Inc. will recruit, hire, train and promote persons in all job titles, without regard to race, color, creed, religion, sex (including factors related to pregnancy or child birth), national origin, age, marital status, familial status, disability, sexual orientation, gender identity status with regard to public assistance, employment status, local human rights commission activity, status as a protected veteran, genetic information, atypical hereditary cellular or blood trait, or any other protected category.