Job Function: Production Fulfillment Representative

Primary Location: 5 days onsite - Alpharetta, Ga

Compensation: Non-Exempt - $20 - $24/hour

Company: Superior

About Us:

We are seasoned treasury experts, dedicated to serving all of our clients' banking needs. With over 90 years of experience in the financial industry delighting our clients, we have earned the trust of banks and businesses by building long-standing relationships and delivering outstanding results every time. We think of ourselves as your dedicated partners and collaborators striving to make a meaningful impact to your organizational efficiencies so you can personally feel things running smoother. Superior is your flexible partner serving your evolving needs for decades to come. We offer superior customer experiences focused on their banking needs, including conversion and migration services, check printing, RDC scanner fulfillment, cash vault supplies, security token distribution, remote cash capture, call center and help desk solutions, as well as full color and variable print and mail capabilities.

Position Summary: Superior is looking for a motivated and experienced Production Fulfillment Representative with 2-3 years of relevant background to join our warehouse team in Alpharetta, Georgia. This position plays a key role in supporting order fulfillment processes, ensuring accuracy in shipping and receiving, documenting and storing inventory, tracking products, preparing items for dispatch, and performing routine inventory checks. We seek a reliable, detail-focused professional who can seamlessly transition between interacting with internal clients and handling hands-on warehouse responsibilities.

Essential Duties and Responsibilities:

Production Fulfillment -

• Pick, pack, and label scanners for shipment to clients using approved packaging.
• Receive incoming scanner shipments and verify accuracy of model, quantity, and serial numbers.
• Stock scanner inventory in designated locations and track availability.
• Maintain scanner bin organization and restock areas as needed.
• Ensure clean, orderly, and safe scanner staging and packing areas.
• Follow standard handling procedures for serial tracking and UPS label generation.
• Report inventory discrepancies or equipment issues to warehouse lead or VP of Operations.

Minimum Required Qualifications:

• High school diploma or GED required
• 2-3 years prior experience in scanner fulfillment, inventory handling, or warehouse shipping
• Knowledge of V-2, UPS WorldShip, or similar tools is beneficial
• Ability to operate a forklift preferred

Other Requirements:

• Must pass background check and drug screening
• Ability to maintain certifications and complete any additional required training
• Strong written and verbal communication skills
• Ability to multitask between administrative and physical tasks
• Detail-oriented with strong organizational habits
• Familiarity with Microsoft Outlook, Excel, and email systems
• Able to lift up to 30 lbs and operate basic warehouse tools (pallet jack, scale, etc.)
• Strong customer-first mindset and problem-solving abilities

Benefits:

• Competitive Pay : We offer fair and competitive wages based on experience and market standards.
• Health Insurance : Competitive medical, dental, and vision plans to ensure you and your family are covered.
• Life and Disability Insurance : Company-provided life insurance along with short-term and long-term disability coverage.
• Employee Assistance Program (EAP) : Access to confidential counseling and support services for personal and professional challenges.
• Paid Time Off (PTO) : Generous paid vacation, sick leave, and holidays.
• Professional Development : Opportunities for growth, training, and skill-building within the company.

Equal Opportunity Employer: Superior is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.