Production Manager - Commercial Grounds Maintenance
Job Purpose
The Commercial Grounds Maintenance Production Manager is a hands-on leadership role overseeing field supervisors and crews responsible for delivering commercial landscape maintenance services. This position drives operational excellence by ensuring safety, quality, efficiency, and profitability across assigned accounts. The Production Manager maintains strong client relationships, supports employee development, and upholds company standards and contracted service delivery at every site.
Manage labor hours, materials, equipment usage, and production budgets.
Oversee timekeeping, work orders, scheduling, and data accuracy in company systems.
Maintain and track equipment inventory, coordinating service and repairs as needed.
Use BOSS LM to monitor job progress, document issues, and generate performance reports.
Identify operational improvements and implement industry best practices.
Assist with branch facility responsibilities, including security and closing procedures.
Build and maintain strong on-site relationships with clients, contractors, and subcontractors.
Communicate daily with Account Managers on job status, challenges, and service priorities.
Identify enhancement opportunities and collaborate with sales to develop proposals.
Support client retention by consistently delivering high-quality, on-time services.
Supervise, coach, and train field supervisors and crews in all aspects of landscape maintenance.
Conduct routine site inspections.
Monitor irrigation systems and coordinate troubleshooting and repairs.
Lead and participate in crew safety meetings and promote a culture of zero incidents.
Coordinate seasonal operations, including storm response and snow removal, to meet deadlines.
Partner with other Production Managers to ensure consistency across branches and service lines.
Train field teams on horticultural best practices, plant health, turf care, and seasonal maintenance.
Ensure all work is completed to company quality standards with a focus on safety and efficiency.
Work with HR to ensure compliance with all employment policies and procedures.
Recruit, interview, hire, and onboard new team members.
Conduct performance evaluations, document disciplinary actions, and maintain accurate records.
Mentor interns and new hires; support ongoing training, coaching, and career development.
Foster a positive team culture built on accountability, professionalism, and continuous improvement.
Competitive compensation and comprehensive benefits package
Professional development, certification support, and advancement opportunities
A collaborative team environment where your leadership drives success
Year-round work, including seasonal service operations
Supply NC
Required Skills
Required Experience