Production Manager - Landscape Enhancement & Installation
Location: Wake Forest, NC
Department: Commercial Landscape Enhancement
Reports to: Branch Manager
The Landscape Enhancement Production Manager is a hands-on leader responsible for field supervisors and crews delivering enhancement projects for commercial clients. Success in this role is measured by jobsite safety, quality, schedule adherence, and labor/material performance against budget—always aligned to contracted scope. This position also drives teamwork and cross-branch consistency.
Lead daily/weekly field execution for enhancement projects; set clear production plans and hold teams accountable to safety, quality, and hours.
Conduct jobsite safety tailgates and department meetings; ensure full PPE compliance and safe operation of all vehicles/equipment.
Perform site walks at least bi-weekly per active job; document punch items and corrective actions.
Maintain and adjust irrigation controllers; coordinate repairs with Account Management/Irrigation teams.
Partner with other Production Managers to ensure consistent standards across branches; support winter operations (snow/ice) as needed.
Build and communicate labor and material budgets for each crew as a production guide.
Own schedule integrity and work sequencing in BOSS LM ; track issues, changes, and completions in real time.
Validate inputs to the accounting system (timesheets, work orders) for accuracy and timeliness.
Review equipment needs and PM schedules with the Operations Manager; ensure inventory is maintained and service intervals are met.
Stay current on industry best practices and contribute ideas to improve productivity and quality.
Maintain professional, on-site relationships with clients, GCs, and subcontractors; communicate progress, risks, and resolutions proactively.
Partner with Account Managers daily on job status and change conditions; identify and scope enhancement opportunities on existing sites.
Support upsells efforts to drive multiple services per client while protecting scope, quality, and margin.
Recruit, interview, hire, and onboard field staff; participate in intern training and development.
Train and coach supervisors and crews on enhancement standards, equipment use, horticultural practices, and safety.
Document attendance and performance issues; conduct timely performance reviews and enforce company policies.
Ensure crews are equipped and trained to deliver safe, high-quality horticultural work efficiently.
Promote proper plant selection, pruning, bed prep, soil/ mulch practices, seasonal color, and IPM in line with company standards.
Required
3–5 years’ experience in commercial grounds/enhancement production leadership.
Valid NC driver’s license with a good driving record.
Strong communication skills and the ability to motivate and develop teams.
Ability to work independently, make sound field decisions, and meet seasonal deadlines.
Ability to regularly lift up to 50 lbs; frequent bending/stooping; work outdoors in all weather; work around bees, poison ivy, pollen, thorns, and similar environmental conditions.
Consistent use of company PPE; adherence to all safety and company policies.
Must pass a criminal background check.
Preferred
NC Pesticide Applicator License (or ability to obtain within a defined timeframe).
Associate degree or higher in Horticulture, Turfgrass, Landscape Management, or related discipline.
Proficiency with BOSS LM or similar scheduling/job costing platforms.
Occasional facility lock-up responsibilities.
Collaboration with other departments/branches to balance seasonal workloads and deliver a consistent product.
Note
Equal Employment Opportunity Statement
Required Skills
Required
3–5 years’ experience in commercial grounds/enhancement production leadership.
Valid NC driver’s license with a good driving record.
Strong communication skills and the ability to motivate and develop teams.
Ability to work independently, make sound field decisions, and meet seasonal deadlines.
Ability to regularly lift up to 50 lbs; frequent bending/stooping; work outdoors in all weather; work around bees, poison ivy, pollen, thorns, and similar environmental conditions.
Consistent use of company PPE; adherence to all safety and company policies.
Must pass a criminal background check.
Preferred
NC Pesticide Applicator License (or ability to obtain within a defined timeframe).
Associate degree or higher in Horticulture, Turfgrass, Landscape Management, or related discipline.
Proficiency with BOSS LM or similar scheduling/job costing platforms.
Required Experience
Required
3–5 years’ experience in commercial grounds/enhancement production leadership.
Valid NC driver’s license with a good driving record.
Strong communication skills and the ability to motivate and develop teams.
Ability to work independently, make sound field decisions, and meet seasonal deadlines.
Ability to regularly lift up to 50 lbs; frequent bending/stooping; work outdoors in all weather; work around bees, poison ivy, pollen, thorns, and similar environmental conditions.
Consistent use of company PPE; adherence to all safety and company policies.
Must pass a criminal background check.
Preferred
NC Pesticide Applicator License (or ability to obtain within a defined timeframe).
Associate degree or higher in Horticulture, Turfgrass, Landscape Management, or related discipline.
Proficiency with BOSS LM or similar scheduling/job costing platforms.