POSITION SUMMARY

Oversee, Support and Coordinate all key milestones to properly plan and manage all the aircraft maintenance and modification projects at the Embraer Owned Service Center.

JOB RESPONSIBLITIES

• Proven ability to support multiple projects with medium to high complexity. Consistent track record of on-time and on-quality delivery.

• Must have proven experience in critical chain management (buffer management) to assess project performance - emphasis on resource leveling.

• Developing and executing activities related to end-to-end program/project management, including project plans and estimates, scoping and requirements through implementation and deployment.

• Proactively manage work across different workforces if needed, monitor and report on execution of deliverables through all program/project phases.

• Ensure overall quality of the project and act as the escalation point of contact.

• Coordination across work streams for on-time delivery

• Overall program planning and status tracking using Microsoft Project & ProChain

• Management of deliverables (Fever Chart and Actual vs Plan project evolution)

• Communication to Client Leadership Teams

• Facilitate and organize meetings

• Risk/Issue management

• Status reporting to senior management

• Managing open items

• Organizing and planning activities

• Instructs/assists Production Control where required in assembling work packages.

• Assembles all necessary information and data to properly plan the project (i.e. MRB Task Cards, AMM references, SB's etc.). Instructs/assists Production Control where required in assembling work packages.

• Research/verifies aircraft configuration and orders pre-draw materials and mod kits. Ensures required equipment and human resources are available to meet proposed schedule.

• Assigns work orders and task numbers to work packages in order of correct flow (CCPM).

• Develops workflow chart for project and updates it each day to track progress and problem areas.

• Monitors hours expended on flat rated jobs. Reports results daily to all managers to enhance project performance.

• Maintains a data base of all work performed.

• Assists in labor and maintenance studies and provide historical data for support of Sales and Marketing activities.

• Prepares quotes for aircraft maintenance and various work scopes received from Sales and Marketing. Estimate materials or labor requirements.

• Acts as liaison between planning, the customer and operations.

• Creates flow chart based on required sequence of activities. Establishes labor-hour requirements for routine work. Identifies outside services when required.

• Updates work scope as CRI items develop. Updates flow chart and master task list.

• Ensures plan of work is followed. Tracks paperwork flow for accountability through Production Control.

• Assess cost effectiveness of projects or services, tracking actual cost vs. bids as the project develops.

• Prepare estimates used by management for purposes such as planning, organizing and scheduling work.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

Education:

• Typically requires BS/BA Undergraduate Degree

• Critical Chain Project Management (CCPM) Experience required

• Strong PM skills needed to plan & manage a project rollout.

• PMP Preferred

• A&P License is also strongly preferred.

Experience

• Generally, 5+ years of experience in the role of Aviation Field Project Manager or similar.

• Experience in aviation planning, customer support, and repair customer services activities.

Knowledge, Skills & Abilities:

• Possesses and applies a broad knowledge of principles and practices in their work assignments which typically are relatively complex in nature.

• Customer services techniques

• Critical Chain Process Management

• Aeronautical familiarization

• Intermediary computer skills - Office, (Excel and Word), Projects, Lotus Notes, internet

• Customer service oriented

• Good communication skills

• Able to work independently; team player

• Organized and detailed oriented.

Working Conditions / Environment/ Special Requirements

• Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations.

• As required by the position, must have the ability to wear a respirator as per OSHA 29 CFR 1910.134 "Respirator Protection" regulations with no restrictions that would prevent the proper use and/or seal of the respirator.

• Employees will be subject to the random drug and alcohol testing under FAA regulations

GENERAL COMMITMENT FOR ALL EMPLOYEES

• Commitment to company values and complies with department norms, policies, directives, and procedures.

• Incorporates Lean and P3E processes and concepts into daily activities.

• Strive for continuous improvement to processes and procedures.

• Honors and protects confidential and proprietary documents and information.

• Satisfies work schedule requirements.

• The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned

Embraer is an equal employment opportunity employer.