Must be US Citizen or Green Card Holder to be considered for this role.  Must work on-site in the Detroit area.  This is a full life cycle implementation.  Contract to Hire role.

BASIC FUNCTIONS

Provide expert level of business process guidance on requirements and design, specifically in the area of SAP O2C.

Being a Process expert of the O2C module, ensure defining business requirements, support prototyping, testing, training, defining support procedures, and implementing practical business solutions. Initiate necessary business process re-engineering in order to have effective and efficient operations.

PRINCIPAL RESPONSIBILITIES

1. Process lead role for SAP Sales & Distribution (Order Management, Pricing, Invoicing and Related Master Data)

2. Proactively supports the business processes with issue identification and resolution, and process optimization

3. Proactively analyze the evolving SAP capabilities to meet the business requirements and work with key users to implement the process in the organisation

4. Identify cross-functional topics and ensure the processes are aligned across modules with the support of Sub-Project leader

5. Detects and escalates necessary process decisions in the project regular meeting

6. Coordinates all training activities according to training concept and plan

7. Coordinates all testing activities and contributes to test plan creation

8. Coordinates data clean-up/migration activities with IT process consultant to support key users and team members

9. Support the key user community with user mentoring, process documentation, and end user training.

10. Work with the key users to maintain process documentation and training tools

11. Act as contact window for IT process consultant to clarify open points and provide final decisions to IT process consultant (Second Level Support) 

SCOPE FACTORS

Process expert in Sales & Distribution with familiarity of usage in the area of Logistics execution, Warehouse management system, Supply chain management and Material Management to support organization for future process optimization 

COMPLEXITY

1. Lead and participate in cross-functional teams performing a variety of functions.

2. Independently analyze and solve problems of the highest complexity.

3. Ability to influence without direct authority.

4. Provide guidance to various departments and/or associates engaged in a variety of company initiatives.

5. Serve as a consultant to other departments on problems requiring theoretical and practical information exchange.

6. Assignments are broad in nature, requiring originality and ingenuity.

7. Ability to solve problems that may require modifying and adapting standard techniques.

8. Coordinate the analysis and resolution of difficult and complex problems and special assignments.

9. Plan, maintain, and evaluate work to be performed by self and others.  

INTERACTION

Participate in Project regular meetings to provide the process findings, issues and cross module topics.

QUALIFICATIONS

1. Bachelors in IT/Business or related field

2. 5 years experience in business process consultancy worked in one or more SAP implementation projects

3. Minimum of 3-4 years of experience working in SAP environment as process expert with full working knowledge of SAP Sales & Distribution (S&D) Module; familiarity with other SAP modules.

4. Good knowledge of business process practices/requirements

5. Strong business process consultancy skills

6. Strong interpersonal and communication skills with all levels of organization (Key users, Managers and Clients)

7. Minimum travel required