Job Description

Professional Search Group (PSG) is seeking a MEMBER SERVICE REPRESENTATIVE for a well established financial institution based in Fullerton.

As an MEMBER SERVICE REPRESENTATIVE you can look forward_ _to providing credit union products and services to new and existing Members in Fullerton. The MEMBER SERVICE REPRESENTATIVE will delivers high quality service to both internal and external members with the ability to multi-task.  A key element in this service delivery is to identify the member’s financial needs and recommend an appropriate credit union product.

MEMBER SERVICE REPRESENTATIVE

• Will do the initial contact with individuals requiring membership, account openings, account transactions and general customer service assistance. In addition, as needed this position will also assist with teller duties.  \
• This position will also be required to produce a qualified volume of referrals while providing superior Member service.

QUALIFICATIONS

• One or more year’s experience in sales, cash handling and customer service. 
• Knowledge of consumer loan products.
• EXPERIENCE IN A SALES ORIENTED ENVIRONMENT IN FINANCIAL INDUSTRY 
• Excellent communication and Member service advisory skills.
• Proficient computer skills with working knowledge of word processing and spreadsheet software.   
• Ability to follow written and verbal instruction

SCHEDULE 

• Part Time up to 32 hours a week
• Monday-Friday hours range from 10:45 am-6.20 pm with future Saturdays 8.45 am-1:45 pm