Professional Service Advisor

Parkway Automotive

Professional Service Advisor

Little Rock, AR
Full Time
Paid
  • Responsibilities

    If you’re a people-minded car enthusiast with stellar customer service skills, this job is for you! Our dealership seeks an automotive service advisor who loves greeting customers, assessing customer needs, and scheduling appointments for our capable service technicians. In this role, you’ll use your product knowledge as a service advisor and draft cost estimates, evaluate warranty protections, and coordinate necessary repairs. If you’re confident you’re the one we need to fill this promising position, apply now! Responsibilities: • Work with the dealership auto service porter to ensure vehicles are ready for customer pick-up • Communicate necessary repairs to customers scheduling service appointments by explaining automotive technology in a clear, digestible manner • Appropriately file all automotive documents such as maintenance records, invoices, repair orders, and more • Address customer concerns and conduct thoughtful follow-up to ensure they are happy with repair work • Schedule appointments for service technicians Qualifications: • Previous experience working as a service technician or in a service department a plus • Possession of a valid, state-issued driver’s license and clean driving record is integral • High school diploma or GED is mandatory • Must have strong organizational, communications, and interpersonal skills • Must have typing skills to navigate computer systems and make notes for customer recommendations. Compensation: $70,000

  • Compensation
    $70,000 per year