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Family Support Worker

Professional Services Group

Family Support Worker

Appleton, WI
Part Time
Paid
  • Responsibilities

    JOB TYPE: Part-Time

    JOB SALARY: 17.79 an hour.

    This position works with families referred from the Outagamie County Children, Youth, and Families Units to maintain safety and provide de-escalation in homes where children are at risk for removal. This position provides services to youth who have been reunified with their family after being placed in an out-of-home setting. Staff work closely with identified families and address a wide range of concerns including; safety, parenting, coaching strategies to effectively parent and deescalate aggressive, out-of-control behaviors. 

    KEY RESPONSIBILITIES: 

    • Interview and evaluate clients to complete the intake process.
    • Evaluate youth and families for treatment needs and refer to appropriate resources.
    • Analyze client situations, capabilities, and problems to determine services required to control safety threats.
    • Formulate, implement, evaluate, and review safety assessments and plans in eWiSACWIS.
    • Exercise judgment to intervene as an advocate for clients in emergency and crisis situations.
    • Act as an on-call resource to evaluate and determine necessary responses in de-escalating crisis situations with youth and families.
    • Provide face-to-face contact with families, per program standards, to ensure safety and cooperation with safety plan and to provide crisis response to deescalate, support and educate. Serve as part of the Safety Team.
    • Participate and obtain all designated staffing and required training.
    • Complete all required paperwork/documentation, per program standards.
    • Attend all required staffing.
    • Provide follow-up face-to-face and/or phone contact with families and youth as needed
    • Provide timely client updates to other involved employees/agencies.
    • Safely transport clients as needed.
    • Ability to operate a motor vehicle safely and obey all traffic laws.  Must have reliable transportation on a daily basis, a valid driver’s license, and automobile insurance.
    • Other duties as assigned.

    EDUCTION:

    • Bachelor’s Degree in Social Work, Psychology, Criminal Justice, or other related fields.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    • Ability to work with the service-resistant populations and advocate for individuals and families. 
    • Ability to read, speak and write clearly in English.
    • Ability to exercise good judgment and discretion in establishing a work schedule.
    • Must be able to work cooperatively and collaboratively with the Department of Human Services.
    • Must establish and maintain productive and professional relationships with clients, colleagues, the school district, and other community agencies.
    • Must maintain client confidentiality.
    • Ability to prioritize and make appropriate decisions.
    • Ability to work independently and effectively manage time.
    • Must possess strong oral and written communication skills.
    • Ability to provide culturally, ethnically, and gender-sensitive services.
    • Ability to follow directions and implement recommendations.
    • Possess creativity in identifying problems and solutions.
    • Ability to self-motivate and remain on task.
    • Knowledge and compliance with policies and procedures as detailed in the personnel policy and procedure manual.

    PSG/CIP IS COMMITTED TO RECRUITING A DIVERSE STAFF AND TO CREATING A CULTURE THAT SUPPORTS CONTINUOUS GROWTH AND DEVELOPMENT FOR OUR EMPLOYEES, MANAGEMENT, AND CLIENTS.