Job Description
Desired Qualifications:
Plusses:
Day to Day:
Insight Global is looking for a Professional Services Specialist to join one of our top client's in the Des Moines, IA area. This individual will be responsible for providing quality application upgrades and training related to the client ancillary systems while maintaining a strong business relationship with high level leaders of current client's. Persons within this role will be capable of acting within all phases of an assigned area of the upgrade process with general guidance. This position is responsible for monitoring progress of programs/projects through internal reviews and participation in team meetings. This position also exercises discretion and judgment relating to the resolution of issues and problems that arise during the project which may impact project deadlines. Communication and partnerships with clients will be in the form of phone, email, virtual meetings, etc.