As part of the Foster Success team, the Program Coordinator advances the organization’s mission by ensuring teens and
young adults have access to a continuum of programs and resources as they transition out of foster care. Working in
close partnership with the Assistant Director of Program Delivery, the Program Coordinator helps ensure that Foster
Success’ programs are delivered with care, consistency, and equity. The role centers on building relationships with
participants, reducing barriers to access, and coordinating day-to-day program activities that promote financial well-
being, personal stability, and overall wellness. Through this work, the Program Coordinator contributes to a culture of
belonging and well-being across Foster Success’ impact areas and helps young people build the knowledge, confidence,
and resources they need to thrive beyond foster care.
The Coordinator reports to the Assistant Director of Program Delivery.
This position will begin full-time, in Indiana, and will have an opportunity to become a hybrid or fully remote position
after onboarding.
Foster Success’s mission is to hear, support, and empower teens and young adults transitioning out of foster care on
their journey to self-sufficiency. We are committed to improving the foster care system and ensuring that teens and
young adults transitioning out of foster care are educated, housed, financially stable, employed, and connected to a
support system by age 26. Our team accomplishes this through program delivery, policy change, and partnership
developments in the areas of K-12 & post-secondary education, workforce development, health & well-being, financial
empowerment, and youth engagement.
Program Administration
Coordinate the day-to-day activities of the Insuring Foster Youth Trust Fund, Credit Build program, and
distribution of Park Passes. The coordinator will primarily split time between coordinating the Insuring
Foster Youth Trust Fund and Credit Build programs, while offering support to team members as needed.
Review applications, collect required documentation, complete intake assessments, and disburse funds
and referrals in a timely and organized manner. Coordinate with volunteers and act as the intermediary
between young people for the Credit Build program. Provide input on system and process
improvements. Problem solve and troubleshoot challenges as they arise. Support in additional,
occasional projects as needed.
Participant Support
Serve as the point of contact for young people seeking to engage in programs and for current
participants in need of support. Support those seeking resource connections related to their financial
well-being and empower young people in building long-term support networks. Work in partnership
with young people across program areas.
Data Tracking and Reporting
Maintain accurate documentation in the Salesforce system on a daily basis. Provide support in the
management of participant databases and keeping up-to-date information. Support in data collection
and analysis.
Payments
Process payments for Credit Build and the Insuring Foster Youth Trust Fund. Work with third-party
vendors to ensure timely payments are made. Track day-to-day spending to ensure compliance with
monthly budgets. Track receipts and ensure organized record keeping.
● Bachelor’s degree with 2 years of experience working with individuals affected by foster care, individuals from
diverse backgrounds, or involved in the justice system
● Demonstrated success in the areas of program implementation, service coordination, and attention to detail
● Experience working with young adults between the ages of 14-26 from diverse backgrounds and the ability to
create inclusive environments for both participants and partners.
● Demonstrates comfort working alongside teens and young adults with varying strengths and challenges.
● Ability to represent Foster Success with regional community partners, agencies, etc.
● Ability to work well independently and as a member of a highly integrated and diverse team.
Candidates will be evaluated on the following competencies during the selection process, reflecting our values of Equity
& Inclusion, Innovation, Impact, and Collaboration:
Builds authentic, trust-based relationships with transition-aged youth, grounded in empathy, and trauma-informed
practice. Collaborates effectively with internal teams and external partners to support youth engagement, connect
young people to community resources, and empower them in navigating life decisions. Balances direct service with
behind-the-scenes coordination to strengthen program outcomes and promote long-term well-being.
Demonstrates impact by maintaining accurate records, assisting with report preparation, and utilizing data management
systems (e.g., Salesforce) to track participant progress. Committed to real-time, precise documentation to support program
evaluation and continuous improvement efforts.
Possesses a deep understanding of the complex needs and strengths of young people with foster care experience.
Approaches all work with cultural humility, inclusivity, and a commitment to dismantling barriers that impact access to
well-being, stability, and opportunity.
Responds with flexibility and calm to the evolving needs of young people and program demands. Demonstrates initiative
in addressing logistical or participant-centered challenges, making thoughtful decisions with a focus on equity and
impact. Thrives in fast-paced, dynamic environments with competing priorities.
Effectively manages the day-to-day operations of multiple programs with precision and care. Demonstrates the ability to
follow processes for intake, documentation review, resource disbursement, and program facilitation while contributing
to ongoing process improvement. Proactively identifies and resolves challenges to ensure seamless service delivery.
● Adhere to all policies and procedures outlined in the Foster Success employment agreements and the
organizational Handbook, including all confidentiality requirements for all client information.
● Proficiency in computer skills and an experience with and knowledge of relevant software, particularly
Salesforce, Zoom, Google, and Microsoft Products.
● Have access to a secure and reliable internet connection.
● Ability to work a flexible schedule that includes some weekends and/or evenings in order to meet
responsibilities of this position and organizational goals.
● Must have reliable transportation for work-related travel.
● All team members are required to pass a background check and undergo fingerprint screening.