Program Coordinator

SOS Personnel

Program Coordinator

Bear, DE
Full Time
Paid
  • Responsibilities

    Benefits:

    Meaningful work that directly impacts people’s lives

    Remote with flexible hours

    remote with flexible hours

    Competitive salary

    Flexible schedule

    🌟 Now Hiring: Program Coordinator / Scheduler

    Augustine Angels – Personal Attendant Services (PAS) Program

    📍 Location: serving all three Delaware counties 🕒 Employment Type: Full-Time 💵 Pay Range: $25/hour

    💼 About Augustine Angels

    Augustine Angels is a Delaware-based, Woman-Owned provider delivering compassionate and compliant care for adults with disabilities and seniors. We proudly serve through the Delaware Department of Health and Social Services’ Personal Attendant Services (PAS) program — helping participants live independently with dignity and support.

    🚀 Position Overview

    The Program Coordinator / Scheduler plays a key leadership role in ensuring that participants across Delaware receive consistent, reliable support. This position coordinates staff schedules, monitors service coverage, and serves as the Emergency On-Call Coordinator after hours to maintain 24/7 service continuity.

    🧩 Key Responsibilities

    Develop and maintain daily and weekly schedules for Personal Attendants statewide.

    Coordinate backup coverage in the event of call-outs, schedule changes, or emergencies.

    Manage the 24/7 on-call phone rotation and respond promptly to after-hours service needs.

    Track attendance, verify service delivery, and communicate updates to the Project Manager.

    Maintain records in compliance with Delaware DHSS and Augustine Angels policies.

    Support new staff onboarding and participant orientation as needed.

    Provide excellent communication and support to both attendants and participants.

    🧠 Qualifications

    Minimum 2 years of scheduling, staffing coordination, or case management experience (preferably in home care, healthcare, or human services).

    Strong organizational and multitasking skills with attention to detail.

    Excellent communication and problem-solving abilities.

    Ability to handle emergency calls calmly and professionally.

    Proficient with Microsoft Office, Google Workspace, or scheduling software.

    Must pass background check per Delaware DHSS requirements.

    Reliable transportation required; familiarity with Delaware geography preferred.

    💚 What We Offer

    Competitive pay $25

    Flexible scheduling and 24/7 team support

    Meaningful work that directly impacts people’s lives

    This is a remote position.