Required:
• Bachelor’s degree is required.
• Motivated and compassionate with the ability to self-direct work and take initiative.
• Excellent organizational skills necessary.
• Written/verbal communication and computer skills required.
• Strong knowledge of Microsoft Word, Excel and PowerPoint.

Preferred:
• Bachelor’s degree in public health or social work
• Previous HIV/syphilis, public health, maternal child health, social work, hospital-based or community-based experience preferred.

Responsibilities:

• Operates as initial responder for Hotline and Warmline calls. Fulfills on-call responsibility by carrying mobile phone during business hours.

• Triages all calls determining medical consultation needs and providing referrals to medical care and case management.

• Obtains accurate medical histories to ensure all appropriate medical recommendations are provided to outside institutions consulting with the Hotline and Warmline.

• Conducts follow-up of all perinatal HIV calls including verification of medical treatment and linkages to prenatal and postpartum care.

• Responds to calls pertaining to questions about perinatal HIV and perinatal syphilis testing laws and reporting requirements in Illinois.

• Provides appropriate documentation of activities for all Hotline and Warmline calls.

• Enters up-to-date information in program database for all Hotline and Warmline calls.

• Collects longitudinal follow-up data on Hotline calls up to 6 months postpartum.

• Maintains annual updates of statewide resources for medical care and case management for pregnant people with HIV and syphilis for every county in Illinois.

• Ensures annual updates to inventory of HIV and syphilis testing pathway information.

• Provides education and/or educational materials about HIV, syphilis, obstetrics, and other issues as identified or desired to community partners and contacts.

• Fosters medical and social service relationships for the Hotline and Warmline and maintains collaborative relationships with community agencies and individuals throughout the state of Illinois.

• Supports the planning and organization of annual perinatal HIV and syphilis meetings.

• Develops monthly on-call schedules and yearly coverage schedules for program team.

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