Program Coordinator

Solve IT Strategies, Inc.

Program Coordinator

Chicago, IL
Full Time
Paid
  • Responsibilities

    Required

    • Bachelor's degree OR 4 years of directly relevant experience (i.e. project management, healthcare, or professional office environment) in lieu of degree.
    • Minimum five years of experience in a business office environment.
    • Strong knowledge of Microsoft Office package.
    • Ability to organize and think independently with orientation to deadline and detail.
    • Strong interpersonal skills.


    Preferred

    • Masters degree and five years of secretarial and/or business office experience.
    • Healthcare experience.
    • Experience supporting more than one executive or manager.

    Responsibilities:

     

    • Participates in preparing program's budget, creates and monitors budget statements, assists in designing reports.

    • Monitors budget and general ledger detail for accuracy; identifies variances and reports them to the department leadership; has a complete understanding of the department and company financial policies; creates purchase orders; and processes invoices for payment against purchase order or general expense reimbursement.

    • Research and develop internal and external communications including presentations, speaking points, correspondence and other written materials.

    • Participates in meetings, performs interpretation if necessary.

    • Represents the department, program or project with various level of personnel both internally and externally.

    • Responds to unanticipated complex issues and manages critical and confidential information.

    • Receives, screens, distributes or files all incoming correspondence and other mail.

    • Maintains a sufficient inventory of all office supplies and printed forms.

    • Provides calendar management support for the department leadership; facilitates and schedules meetings; books meeting rooms; arranges for catering; confirms attendance; and supports in preparation and distribution of materials as necessary.

    • Coordinates large scale complex events, involving multiple parties, including foreign guests.

    • Arranges national and international travel, supports in obtaining visas, organizes transfer, hotel booking.

    • Maintains department's vacation and sick day calendar.

    • Assists the department leadership in maintaining department personnel files and mandatory certification/licensure lists and tracks staff continuing education requests.

    • Participates in creating department's targets, preparing job description, screening resumes.

    • Assists in creating professional education development plans.

    • Follows up with department staff, to make sure deadlines are kept.

    • Utilizes advanced Microsoft Office applications to design and lay-out presentations and reports.

    • Administers and tracks expenses, and allocates them to appropriate account.

    • Maintains procedure manuals; ensures appropriate communication to staff of changes in procedures.

    • Communicates (verbal and written) with a wide range of departments, employees, vendors, and physicians; and serves as a liaison on behalf of the department leadership to foster strong working relationships.

    • Processes request for new employee office space, passwords, office supplies, phone and voicemail, mail delivery and other resources as needed.

    • Overseas creation, design and maintenance of website and blog content ensuring ease and practicality of use for targeted audience.

    • Helps in collecting feedback from clients and physicians and implement it.

    • Creates, writes, edits and posts articles, news, and program summaries to website.

    • Ensures all contents and contact information are up to date.

    • Participation in creating Marketing strategies.

    • Prepares and drafts ads as well as assists in collecting materials on media and publications.

    • Manages telephone operations; answers, screens, and directs telephone calls.

    • Composes and types in an accurate and timely fashion confidential correspondence, memos, and minutes from oral dictation, record transcription, shorthand, or rough draft.