Program Director B&F Healthcare Services LLC

B & F Healthcare Services

Program Director B&F Healthcare Services LLC

Toledo, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Opportunity for advancement

    About the Role:

    Join B & F Healthcare Services as a Program Director, where you will contribute to the health and happiness of those we support. The Program Director oversees daily operations and service delivery for individuals with developmental disabilities. This role ensures compliance, quality care, and effective coordination between staff, families, guardians, and county agencies, while demonstrating the ability to work independently and establish daily operational goals.

    Responsibilities

    Oversee homemaker personal care services and residential supports

    Independently prioritize tasks and establish daily operational goals to ensure program quality and efficiency

    Enter, review, and update individual service plans, outcomes, and goals to ensure compliance

    Monitor daily documentation for accuracy, timeliness, and compliance

    Maintain up-to-date medical records and client files

    Facilitate communication between, senior management, direct care staff, families and guardians, County Boards of Developmental Disabilities

    Develop and maintain monthly activity calendars for people supported

    Coordinate appointments and manage digital calendars

    Ensure individuals are engaged in meaningful activities chosen by those we support

    Onboard, train, and provide ongoing support to new staff members

    Troubleshoot Brittco software through the Brittco ticketing process

    Utilize Microsoft Office and other digital tools for reporting and tracking

    Maintain organized records and ensure efficient administrative workflows

    Qualifications

    Experience working with individuals with developmental disabilities

    Knowledge of homemaker personal care services

    Ability to work independently, manage time effectively, and establish daily goals

    Strong organizational and leadership skills

    Experience with electronic documentation systems (e.g., Brittco)

    Proficiency in Microsoft Office

    Excellent communication and problem-solving abilities

    Ability to manage multiple homes or programs simultaneously

    Strong attention to detail and compliance standards

    High ethical standards and empathy for others

    Requirements:

    High School Diploma or GED, Associates or Bachelor's in Healthcare Administration, Public Health or related field preferred.

    5+ years of experience in healthcare program management or a similar role.

    Strong leadership skills with a proven track record of team management.

    Excellent communication and interpersonal skills to engage with diverse stakeholders.

    Knowledge of healthcare regulations and compliance standards.

    Ability to analyze data and make informed decisions to drive program success.

    Certification in project management or healthcare administration is a plus.

    Compassionate demeanor with a commitment to patient-centered care.

    About Us:

    B & F Healthcare Services has been a trusted provider of healthcare solutions in Columbus, OH, Marysville, OH, and Delaware, OH for 5 years. Our clients appreciate our commitment to quality care and innovative programs, while our employees value a supportive work environment that encourages professional development and teamwork.