Program Director – (IRTS)
Gateway Health Services is seeking an experienced and motivated Program Director to support operations within our Intensive Residential Treatment Services (IRTS) program. This leadership position plays a key role in maintaining a safe, structured, recovery-oriented treatment environment while supporting staff, ensuring regulatory compliance, and overseeing day-to-day program operations.
The Program Director works closely with the Clinical Director, nursing staff, prescribers, and interdisciplinary team members to support high-quality mental health services for adults experiencing serious and persistent mental illness and co-occurring challenges.
Benefits & Perks
Competitive Compensation
Health, Dental, and Vision Insurance
Paid Time Off
Flexible Scheduling Options
Supportive and Collaborative Team Environment
Career Advancement Opportunities
Key Responsibilities
Leadership & Program Operations
Support daily clinical and operational functions of the IRTS program
Help maintain a safe, therapeutic, trauma-informed, and recovery-oriented residential environment
Provide leadership and support during team meetings, care coordination, and daily operations
Assist with staffing coordination, scheduling, and program coverage needs
Support crisis response and emergency procedures when necessary
Clinical Oversight & Documentation
Provide clinical guidance, coaching, and support to staff
Monitor clinical documentation for quality, timeliness, and compliance
Support implementation of individualized treatment plans and therapeutic interventions
Promote integrated and person-centered mental health treatment practices
Support coordination of medication management and health service processes with nursing staff and prescribers
Staff Supervision & Development
Supervise and support interdisciplinary team members, trainees, and interns as applicable
Participate in recruitment, interviewing, onboarding, and staff retention efforts
Conduct staff coaching, feedback, and performance evaluations
Ensure staff complete required trainings and competency requirements
Compliance & Quality Assurance
Ensure compliance with Minnesota Statutes 245I and applicable state and federal regulations
Support licensing reviews, audits, corrective action plans, and quality improvement initiatives
Monitor safety procedures, risk management practices, and program policies
Assist in maintaining documentation and operational standards consistent with DHS expectations
Admissions & Collaboration
Participate in referral review, intake, and admissions processes
Coordinate care with hospitals, case managers, pharmacies, prescribers, and community providers
Build collaborative relationships with external partners and stakeholders
Facilitate communication across clinical and administrative teams to support continuity of care
Qualifications
Master’s degree in social work, psychology, counseling, or related behavioral health field required
Licensure preferred (LICSW, LPCC, LMFT, or LP)
Experience in mental health, residential treatment, or behavioral health settings required
Leadership or supervisory experience strongly preferred
Knowledge of Minnesota Statutes 245I, IRTS, or licensed residential services preferred
Strong organizational, communication, leadership, and problem-solving skills
Ability to work effectively in a fast-paced, high-acuity treatment environment
Gateway Health Services is committed to creating a supportive, inclusive, and recovery-focused environment for both clients and staff. We welcome dedicated professionals who are passionate about behavioral health leadership and quality care.