About the Opportunity
Our client is a fast-growing, AI-driven finance automation software company that works with large enterprises around the world. They’re hiring at both the Program Director and Associate Program Director levels for their Houston-based professional services team.
In this role, you’ll lead a portfolio of complex enterprise software implementations from kickoff to go-live. You’ll be the senior point of contact for client executives and coordinate delivery teams across the globe. Expect up to 50% travel to client sites.
What You’ll Do
- Lead 5–10 enterprise implementation projects at a time and keep each one on schedule, within budget, and aligned with client goals
- Serve as a strategic advisor to client executives, finance leaders, and IT teams, making sure every engagement delivers measurable ROI
- Own project planning, including scoping, estimates, timelines, resourcing, and change management
- Run a disciplined change request process, anticipating scope shifts and negotiating outcomes that work for both the client and the business
- Manage client expectations, identify risks early, and resolve escalations with internal teams
- Translate Order-to-Cash business processes into practical solutions, and guide both clients and delivery teams through them
- Work day to day with a global team of consultants, project managers, and solution delivery leads
- Partner with product management to share client feedback and shape the roadmap
- Improve implementation methodologies, training programs, and delivery tools for future projects
- Lead onsite client training sessions and support testing phases
- Stay current on the platform’s capabilities and new releases
What We’re Looking For
- Bachelor’s degree in Engineering, Computer Science, Mathematics, or another quantitative field
- 6–10+ years of experience in software implementation, consulting, professional services, or delivery management
- Strong working knowledge of Order-to-Cash processes such as cash application, collections, and deductions, along with core financial concepts
- Hands-on experience with major ERP systems (SAP, Oracle Cloud, NetSuite, Workday) or financial SaaS/PaaS platforms
- Skill in requirements gathering, business analysis, solution design, and facilitating executive-level sessions
- Excellent communication, negotiation, and stakeholder management skills across complex organizations
- The ability to juggle multiple projects, adapt to changing priorities, and stay ahead of risks