Job Description

We build. We create impact.

We build. We create impact.

As a Program Manager at VusionGroup, you will play a pivotal role in leading key strategic programs for our customers in the Americas You will manage cross-functional teams and external stakeholders to ensure the timely delivery of customer solutions and services, driving optimal return on investment.

Key Responsibilities

• Stakeholder Management: Lead collaboration with cross-functional and external stakeholders to ensure successful delivery of strategic programs, aligning with the goals of top-tier customers.
• Program Leadership: Oversee the program team, ensuring that customer solutions and services are delivered on schedule and meet specifications, maximizing ROI for VusionGroup.
• Program Development: Define program scope, deliverables, resource requirements, and create a comprehensive program plan that includes risk management strategies, budgeting, and performance reporting for both internal and external stakeholders.
• Task Management: Create detailed task assignments and activate escalation protocols as needed to address issues proactively.
• Collaboration: Work closely with Operations, Engineering, Product Management, Supply Chain, and Legal teams to exceed customer expectations and achieve business objectives.
• Risk Management: Take the lead in initial risk assessments and mitigation planning, continuously monitoring risks throughout the program lifecycle to ensure successful outcomes.
• Budget Accountability: Develop and manage project budgets, ensuring alignment with established business goals and objectives.
• Lessons Learned: Implement a process for capturing and analyzing lessons learned from each program, conducting internal reviews with the delivery team to foster continuous improvement and knowledge sharing.

Qualifications

Qualifications we're looking for.

• Experience: * Minimum of 2 years’ experience in a Program Manager position, preferably working directly with customers. * Demonstrated success in managing complex, cross-functional programs from initiation through completion.
• Skills: * Strong team collaboration and communication skills. * Experience supporting or leading teams that include technical staff. * Self-motivated and capable of managing cross-functional teams with minimal supervision. * Experience contributing to or managing programs in a customer-facing environment. * Solid process management and organizational skills. * Skilled in reporting and data collection to support decision-making and executive updates. * Proficient in Microsoft Office Suite, including Teams. * Experience with Project Portfolio Management (PPM) tools such as SmartSheet or similar platforms. * Fluent in Spanish, with the ability to communicate effectively with bilingual or Spanish-speaking teams and clients.
• Abilities: * Excellent verbal and written communication; ability to convey complex information in a clear and understandable manner. * Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines and work within a virtual global team environment. * Has the ability to manage programs within a fast-paced innovative / R&D environment/business. * Ability to travel as needed: 20% target.
• Education: * Bachelor’s degree in business, engineering or a related field. * Project Management Professional (PMP) certification is a nice to have.

We innovate. We help communities thrive.

VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

We feel supported. You will too.

VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:

• Generous paid time off (PTO): 35 days PTO to enable work/life integration and promotes a culture of trust.
• Health & Wellness: Eligibility for benefits starting day one, plus retirement savings plans.
• Financial future: While retirement savings plans vary by country, we help you plan for your future.
• Family-First Support: Navigate family challenges with our assistance, securing time for both your loved ones and self-care.
• Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
• Time off to volunteer and give back to your community.
• Career Growth: E-learning opportunities and workshops, and global mobility potential
• Commute benefits: up to $100/month per employee for commuting expenses.
• Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart.

Additional Information

All your information will be kept confidential according to EEO guidelines.