PROGRAM MANAGER - HEALTH & WELLNESS

Under the direction of the Director of Community Health & Wellness, the Program Manager is responsible for the oversight and day-to-day management of all health and wellness programs at Bonton Farms. This position serves as a trusted extension of Bonton Farms' health and wellness programs, ensuring that initiatives are designed and executed with excellence, aligned with community needs, and integrated across the organization. The Program Manager provides leadership in program development, staff coordination, partnership management, and impact reporting.

This role requires a highly organized, community-centered leader who can think strategically, manage multiple moving parts, and relationship-builder, passionate about equity, innovation, and measurable impact.

Position Summary

The Program Manager will ensure that all health and wellness programs at Bonton Farms are planned, implemented and evaluated with a focus on improving health outcomes, fostering community engagement, and promoting equity. This position works closely with staff, community members, and external partners to ensure programs reflect residents needs, and align with Bonton Farms' mission.

The Program Manager builds relationships with community members and partners, supervises program staff, manages logistics, and ensures programs deliver measurable impact that improves health outcomes for the community.

Essential Responsibilities

Program Development and Management

Supports the strategic design of appropriate programs, interventions by tracking trends to develop and enhance programming

Oversee program planning, implementation, and evaluation to ensure alignment with organizational goals and TEACHES principles (Transportation, Education, Access to Financial Tools, Community, Health & Wellness, Economic Stability, Safe & Affordable Housing).

Assists with design and execution of wellness programming to ensure program resources and guidelines are aligned with organizational goals

Develop timelines, goals, and measurable outcomes for programs.

Maintain day to day operation of master calendar of programs, classes, and events.

Conducts weekly and monthly update meetings with leadership, and frontline staff

Anticipate needs, solve challenges proactively, and ensure smooth daily operations.

Provides recommendations and strategies for program enhancement and effectiveness

Community Engagement and Impact

Build authentic relationships with residents to boost participation and ensure programs reflect community needs.

Serve as a visible, trusted presence within the community and at wellness programs.

Gather community feedback and translate it into program improvements.

Support outreach efforts to increase engagement and program utilization.

Represent Bonton Farms at community events, and partner meetings as needed.

Staff Leadership

In conjunction with the Health and Wellness Director, supports all community policies and programs

Supervise program specialists and other staff assigned to health and wellness programs.

Provide coaching, mentorship, and professional development.

Support a culture of accountability, collaboration, and continuous learning.

Partnership and Collaboration

Coordinate with healthcare providers, nonprofits, schools, and community partners to deliver wraparound wellness programming.

Manage partner logistics (e.g., room scheduling, materials, communications).

Represent Bonton Farms in community meetings, collaborative networks, and partner convenings.

Data, Evaluation, and Reporting

Ensure compliance with funder requirements, reporting deadlines, and organizational policies.

Collect, track, and analyze program data (attendance, outcomes, community stories, partner metrics).

Prepare regular reports for the Director, funders, and stakeholders.

Assist with impact storytelling and ensure all reporting ties back to community outcomes.

Strategic Support

Work closely with the Director on long-term planning and expansion of programs.

Assist with writing proposals, gathering data for grants, and preparing presentations.

Act as the point person when the Director is unavailable, ensuring continuity of leadership.

Requirements

Bachelor’s degree in Public Health, Community Development, Social Work, Nonprofit Management, or related field; Master’s degree preferred or equivalent lived/professional experience.

3+ years of progressive responsibility in program management, community engagement, or nonprofit leadership.

Experience supervising staff or leading teams.

Strong organizational and project management skills; ability to manage multiple programs simultaneously.

Excellent interpersonal and communication skills, with the ability to engage diverse stakeholders.

Proficiency with data collection, evaluation, and reporting.

Knowledge of health equity and experience working with underserved communities is strongly preferred.

Bilingual in English/Spanish is a plus.

Valid driver’s license and reliable transportation.

Core Competencies of the Program Manager

Leadership & Accountability

Serves as a trusted extension of the Director of Community Health & Wellness, ensuring programs are managed and delivered with excellence.

Community-Centered Approach

Builds authentic, trust-based relationships with residents to ensure programs are responsive and impactful.

Strategic & Operational Thinking

Balances long-term vision with day-to-day execution.

Collaboration & Partnership

Works seamlessly across teams and with external partners to strengthen the health ecosystem.

Adaptability & Problem-Solving

Responds with creativity and flexibility to challenges as they arise.

Results-Oriented

Tracks outcomes, monitors progress and ensures accountability to goals.