Program Manager

International SOS Government Medical Services

Program Manager

Englewood Cliffs, NJ +3 locations
Full Time
Paid
  • Responsibilities

    Job Description

    This Position is Contingent on Contract Award.

    International SOS Government Medical Services, Inc. is looking for qualified individuals to provide project management for The Navy Fleet and Family Support Program (FFSP) leadership. The FFSP serves active duty members of the Navy, Marine Corps, Army, and Air Force plus their eligible family members; active duty members of foreign military services who are stationed in the area; reserve military personnel and their family members when they are eligible for military medical care, military members designated as severely wounded, ill and injured and their identified caretakers and, on a space available basis, military retirees and their family members and widows, eligible family members of military decedents and other groups as directed and authorized by higher authorities in response to special circumstances.

    The Project Manager is the key operational enabler supporting the clinical team in the delivery of the capability set out within the contract. The role is the key practical interface in the provision of personnel, logistic and operational integration. This role works in close collaboration with other program leadership to lead the management team to ensure the highest level of services are delivered to the client within the contractual and legal requirements.

    Key Responsibilities:

    • Responsible for the overall contract management of the U.S. Navy’s Fleet and Family Support Program to include the administration, conduct and performance of assigned staff.
    • Assess effectiveness of FFSP Family Readiness program contract execution.
    • Identify challenges and solutions in program execution. Recommend adjustment to programs or changes to policy and procedures to increase efficiency and effectiveness of FFSP Family Readiness Programs.
    • Analyze data gathered, prepare reports and provide briefings of recommendations.
    • Provide program guidance for the delivery of services for Family Readiness Programs throughout the Fleet and Family Support Program (FFSP).
    • Continually research and analyze new or best management practices for application to programs or operations. Identify best practices for program delivery and program implementation to ensure the program is current and relevant.
    • Plan, coordinate, organize, and develop program implementation guidance for Family Readiness Programs that are designed to enhance the effective use of total resources in the operation of FFSP activities. Oversee the contract’s training plan.
    • Submitting project deliverables and ensuring that they adhere to quality standards.
    • Provide status reports by gathering, analyzing, and summarizing relevant information.
    • Establishing effective project communication plans and ensuring their execution.
    • Facilitating contract change requests to ensure that all parties are informed of the impacts on schedule and budget.
    • Ensuring that all Standard Operating Procedures (SOPs) and Policies are implemented and followed by all staff.
    • Identifying and developing new opportunities with clients.
    • Obtaining customer acceptance of project deliverables while managing customer satisfaction within project transition periods.
    • Assist Director of Clinical Operations in developing yearly budgets.
    • Participate in the development, implementation, maintenance, and evaluation of Family Readiness Programs when requested.
    • Perform a wide range of program analysis activities on Cross-Functional Team working groups to identify and rectify systemic/programmatic issues.

    Quality Assurance:

    • Responsible for the overall contract quality of the of world-wide U.S. Navy FFSP.
  • Qualifications

    Qualifications

    QUALIFICATIONS:

    Required Qualifications

    • Bachelor’s degree or 4 years equivalent experience in Project/Program Management, Product Management, Business Administration or a related field.
    • Minimum 4 years of technology end-to-end Program / Project Management experience through design, development, testing, launch, and post-launch support.
    • Excellent interpersonal demeanor and executive presence.
    • Detail-orientated with excellent time management and organizational skills.
    • Excellent written and verbal communication to peers and executives.
    • Thorough note taking abilities with follow-ups and key next steps
    • Problem-solving skills while working well under pressure and ability and desire to work in a fast-paced, rapidly growing environment.
    • Proactive, strong sense of ownership with demonstrated teamwork capabilities.
    • Ability to build and maintain relationships with stakeholders and team members.
    • Strong business partnering and cross-functional leadership skills.
    • Ability to drive results and hold teams all teams accountable.
    • Experience with Microsoft & Program Management tools - Outlook, PowerPoint, Excel, Word, MS Project, Smartsheet.

    Desired Qualifications

    • Experience developing and maintaining large scale budgets
    • Experience managing global projects teams with competing priorities, diverse business objectives, and time zones constraints
    • Ability to collect information from multiple sources, document concepts using data + visualizations, and present complex topics to both technical and non-technical audiences
    • Experience with Microsoft 365
    • Experience with JIRA, PPT, Smartsheet
    • Program Management Professional (PgMP), Project Management Professional (PMP), and/or Certified Scrum Master (CSM) certifications a plus

    Additional Requirements

    • Hybrid : This position has been designated as a hybrid role (onsite 3 days per week). The candidate must live within a commutable distance from the following designated Versant office - Englewood Cliffs, NJ

    • This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $120,000 - $125,000 (bonus eligible)

    • Must have unrestricted work authorization to work in the United States

    Additional Information

    As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

    If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

    Although you'll be hired as an NBCU employee, your employment and the responsibilities associated with this job likely will transition to Versant in the future. By joining at this pivotal time, you'll be a part of this exciting company as it takes shape.

  • Locations
    Vero Beach, FL • Englewood Cliffs, NJ • Richmond, VA • Spokane, WA