Program Manager - Owner's Representative Services

Siltt LLC

Program Manager - Owner's Representative Services

Leesburg, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    OVERVIEW:

    SILTT is in search of a highly experienced and results-driven Program Manager to lead and oversee a complex, multi-faceted Owner’s Representative (OR) services program supporting our client’s strategic organizational goals. Acting as the primary advocate for the Owner at the highest level, you will ensure alignment between stakeholders, project teams, and all client members to deliver projects on time, within scope, and on budget. This role requires an exceptional ability to manage and mentor project teams while driving high-level strategies across multiple concurrent initiatives. In addition, a strong ability to influence and communicate at all levels of the organization is essential, as-well-as a deep understanding of the contract solicitation and construction processes from beginning to end. If you’re up for the challenge and excited by the prospect of this high-impact, high-visibility, strategic role - apply today!

    WHO WE ARE:

    At SILTT we’re pushing the limits of infrastructure innovation in the Telecommunications and Information Technology industry. From delivering world-class modular data center facilities to all-hours, 365-day operational response and disaster recovery, our multi-functional team of experts are force multipliers across the infrastructure landscape. We pride ourselves in leading from the front to advise, assist, and accompany our clients through their toughest technological and operational challenges, always delivering results (we spell it “re-SILTTs”)!

    WHY SILTT?

    At SILTT, “objective-driven” means first being “people-driven”. As a small business we know that the ability to achieve our mission demands we take care of our own by providing our team members with a variety of benefits that allow them to live fulfilling, healthy, balanced, meaningful lives. That’s why we believe in offering paid healthcare, ultra-competitive 401K matching, accrued paid time off and fixed holiday leave, continuous learning and professional development incentives, and promote a sustainable work-life balance.

    A CALL TO ACTION:

    SILTT has an exciting opportunity for an experienced leader to take the reins of our Owner’s Representative Services Program for a large facilities construction portfolio. This role will take lead in maintaining and further developing a comprehensive Program Management Plan that covers all areas of project management, construction management, supply chain planning, security, engineering, and operations planning services. In addition to being the primary interface to the client’s senior management, the ideal candidate is someone who can also cultivate and lead SILTT’s internal program team of upwards 40-50 people from planning, hiring, training, indoctrinating, and project execution.

    KEY RESPONSIBILITIES:

    1. Program Leadership:

    Serve as the Program Manager across all Project Managers and CMs, ensuring alignment of program objectives with organizational goals.

    Establish and maintain governance structures, define program objectives, and provide strategic direction to project managers and cross-functional teams.

    Monitor and manage program-level interdependencies and risks to ensure successful delivery.

    1. Stakeholder Engagement:

    Act as the key interface between executive leadership, clients, and all program stakeholders.

    Facilitate clear communication and collaboration to align goals and expectations.

    Conduct regular stakeholder updates, including progress reports, financial performance, and risk mitigation strategies.

    1. Program Planning & Execution:

    Develop comprehensive program plans integrating multiple project timelines, resources, and budgets.

    Oversee resource allocation and ensure effective execution across all projects.

    Drive adherence to industry best practices in program and project management methodologies.

    1. Financial Oversight:

    Establish and manage program budgets, ensuring cost control and financial accountability.

    Review and approve expenditures, invoices, and change orders.

    Conduct financial forecasting and reporting to ensure transparency and accountability.

    1. Risk & Issue Management:

    Identify and mitigate program-level risks proactively to avoid delays and budget overruns.

    Develop contingency plans to address challenges and minimize their impact on program objectives.

    Resolve escalated issues efficiently to maintain program momentum.

    1. Performance & Quality Assurance:

    Implement metrics and KPIs to monitor program performance and ensure continuous improvement.

    Conduct regular audits and quality assurance checks to maintain high standards.

    Drive accountability and foster a results-driven culture within the program team.

    1. Team Development & Oversight:

    Mentor and coach project managers, fostering professional growth and alignment with program goals.

    Lead recruitment efforts for program-related roles and ensure effective onboarding.

    Promote a positive, inclusive, and high-performing team environment.

    BASIC QUALIFICATIONS:

    Bachelor’s degree in Business Management, Construction Management, Engineering, or a related field; Master’s degree preferred

    Minimum of 25 years of program management experience, with a focus on large-scale, complex construction projects in commercial, industrial, or infrastructure sectors

    Expertise in Owner's Representative services in the fields of Design and Construction,

    including stakeholder alignment and advocacy - experience in Construction

    Management Agency services preferred

    Proven ability to manage multi-project programs on time, within scope, and within budget

    DESIRED QUALIFICATIONS:

    PMP, PgMP, or other relevant certifications - CDT or CCCA Certification preferred

    Proficiency in Autodesk Construction Cloud, Procore, Primavera, or similar construction management tools

    Strong understanding of design and construction contracts, building codes, permitting, and safety regulations

    Background in supply chain management - procurement, supplier quality, planning, and/or logistics

    Experience in leading facility operations and maintenance programs

    Strong experience conducting Owner’s Representative services internationally

    Financial acumen with a history of managing multimillion-dollar budgets

    SKILLS & COMPETENCIES:

    Exceptional leadership and decision-making abilities

    Outstanding communication and interpersonal skills

    Strategic thinking with a focus on results

    Ability to manage multiple priorities and adapt to changing circumstances

    High attention to detail and commitment to quality

    ABILITY TO WORK REMOTE:

    Partially remote. The work associated with this role is preferred to be performed onsite in Leesburg, VA with opportunities to work remote, and will require travel for periodic onsite project support to our customers.

    This is a remote position.