Program Manager

Peter Paul Development Center

Program Manager

Richmond, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    Simple IRA

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Program Manager Department: Operations/Education Reports To: Chief Program Officer Classification: Full-Time, Exempt

    Salary Range: $60 -65K Hours: 10AM- 7PM

    Position Summary

    The Program Manager supports the Chief Program Officer in the coordination, implementation, and day-to-day management of Peter Paul’s programs. This position provides consistent oversight across multiple program areas, including Youth Education, New Gen, Family and Community Engagement, Older Adult Programming, and related program initiatives.

    The Program Manager helps ensure that programs are organized, engaging, well-coordinated, and implemented in alignment with the vision and priorities established by the Chief Program Officer. The ideal candidate is organized, collaborative, creative, solutions-oriented, and able to manage multiple priorities while building strong relationships with staff, students, families, and community partners.

    Primary Responsibilities

    Partner with the Chief Program Officer to implement program goals, priorities, calendars, and initiatives across Peter Paul’s program areas.

    Provide day-to-day management, coordination, and support to Program Coordinators and other assigned program staff.

    Help ensure programs are appropriately staffed, scheduled, prepared, and operating efficiently.

    Maintain strong communication and coordination across Youth Education, New Gen, Family and Community Engagement, Older Adult Programming, and other program initiatives.

    Collaborate with the CPO and program staff to develop engaging programming, including New Gen experiences, special initiatives, enrichment opportunities, and program improvements.

    Conduct regular program check-ins and walkthroughs to monitor implementation, student engagement, staff support needs, and overall program quality.

    Coordinate day-to-day communication and logistics with community partners, vendors, and program providers.

    Support staff onboarding, training, coaching, and professional development in collaboration with the CPO.

    Identify operational challenges, communicate concerns proactively, and work collaboratively with the appropriate staff to develop solutions.

    Maintain program calendars, schedules, records, documentation, and other systems needed to support effective program implementation.

    Support the coordination of special events, field experiences, family activities, student celebrations, and other programmatic initiatives.

    Collaborate with other Peter Paul departments to coordinate program spaces, transportation, meals, supplies, facilities, and other operational needs.

    Social Work Program Support

    Within Family and Community Engagement, the Program Manager will support the implementation and ongoing development of Peter Paul’s social work program by:

    Providing direct supervision and support to the Social Work Program Coordinator.

    Ensuring that the program is implemented consistently and efficiently.

    Maintaining appropriate program records and documentation.

    Tracking parent and caregiver participation and attendance.

    Supporting the collection and organization of program data.

    Collaborating with the CPO and Social Work Program Coordinator on program frameworks, procedures, workflows, and continuous improvement.

    Helping ensure communication among families, program staff, and organizational leadership remains timely and consistent.

    Qualifications

    Bachelor's degree in education, Youth Development, Human Services, Nonprofit Management, Social Work, or a related field preferred; equivalent relevant experience may be considered.

    3–5 years of experience in youth development, education, nonprofit programming, human services, or community-based programming.

    Previous experience coordinating programs, projects, teams, or multiple priorities.

    Supervisory or team leadership experience preferred.

    Strong organizational, communication, problem-solving, and relationship-building skills.

    Ability to work both independently and collaboratively in a fast-paced, mission-driven environment.

    Experience working with youth, families, community partners, or multidisciplinary teams is strongly preferred.

    Core Competencies

    Organization and follow-through

    Collaborative leadership

    Clear communication

    Creativity and initiative

    Problem-solving

    Relationship building

    Flexibility and adaptability

    Sound judgment

    Staff support and coaching

    Ability to manage multiple priorities

    Professionalism and reliability

    Commitment to high-quality, community-centered programming

    CPO & Program Manager Partnership

    The Chief Program Officer maintains responsibility for overall program strategy, vision, organizational priorities, major partnerships, outcomes, and executive-level decision-making.

    The Program Manager works collaboratively with the CPO to translate those priorities into effective day-to-day implementation by coordinating staff, programs, schedules, systems, and operational needs across Peter Paul’s program areas.